Stephen Parrish Email & Phone Number

Overland Park, Kansas, United States

Managed a small IT team as well as filled the role of the Systems/Network admin.

Lenexa

- Assist body shops with general computer repair and any IT questions, concerns, or issues they may have.-General website updates and maintenance for company website.-Manage and maintain client accounts through customer service, problem solving, and managing correct teams to handle issues.-Update and maintain client database through collaboration with all.

- Handled over 10,000 calls in 18 months, ranging across the spectrum of IT questions from clients.-Helped users with connectivity problems with DSL, Fiber, Cable connections, set up installation of all major email clients; Windows Live Mail, Mozilla Thunderbird, Outlook express, Outlook 2000/2003/2007/2010/2013.

-Set up entire networks for hotels. This includes programming a gateway for the properties, as well as a firewall and as many access points as needed.-Managed the company database. This included making sure in case there was a change in IP it would reflect on our records.-On site maintenance of existing networks across Missouri and Kansas, including.

-Handled incoming merchandise. Including unloading from the truck and stocking the shelves.-Sold a wide range of products for paint, and paint accessories.-Gave instructions on how to paint with standard painting jobs, as well as special projects like faux painting and spray painting.-Daily physical inventory.-Made sure shelves were stocked.-Ensured the.

It Administrations

Attending Centriq to obtain several certifications including; Comptia's A+ and Sec+, Microsoft's MTA, and Cisco's CCENT.

Associate Of Applied Science, Information Technology - Networking