An architect, a trainer, a mentor, a consultant, a problem solver and a customer oriented IT professional with 16+ years of industry experience and 13 years of ERP and CRM implementation experience on various platforms, but mostly on Microsoft Dynamics AX and D365. I am a battle field commander who has successfully lead large implementation teams through multiple, complex enterprise implementations, trained teams on consultancy and problem solving, nurtured ERP practices across different organizations along with ensuring operational profitability, efficient resource management and collaboration with customers, vendors and different other partners along the chainStarting off my career as a programmer, I have played different vital roles such as technical lead, business analyst, pre-sale consultant, delivery lead and flexible enough to play different roles across different projects and multiple industries. However, most of my expertise and interest lies in Retail and Commerce industry Very aware and sensitive to different demographic and cultural requirements as i have offered services to our customer across 5 different continents. Some of the key customer's I have served are.- KaDeWe (Germany) - MEDAIR (Switzerland)- Britax (UK)- Microsoft (USA)- Tyler Technologies (USA)- Michael Gerald (USA)- Innerworkings (USA)- Vitamin World (USA)- Elite Comfort Solutions (USA)- Plantmark (Australia)- Emirates National Oil Company (UAE)- Prime Minister Office (UAE)- EyeWa (UAE)- Sharjah Cooperative Society (UAE)- Sharjah Tourism Society (UAE)- Envac (UAE)- Aqaba Water Company (Jordan)- Qatar Development Bank (Qatar)- Saudi Diyar (KSA)- Rawabi Electric (KSA) - Osborn (RSA)- BSI Steel (RSA)Besides my 12 years of experience in Microsoft Dynamics AX and D365, early on in my career I had the opportunity to work with Oracle Peoplesoft. I was involved in supporting and implementing Peoplesoft Finance at The Aga Khan University Hospital and its legal entities, including French Medical Institute for Children (FMIC) Afghanistan.Moreover, I have extensive knowledge and rich experience of developing and maintaining healthcare systems. During my tenure at The Aga Khan University Hospital, I played a key role in designing and developing Integrated Inpatient Billing Management System, from the start, till its complete implementation in main campus and all the other legal entities.