As a Seasonal Team Leader at Royal Mail, I played a pivotal role in managing and motivating a diverse team to meet and exceed performance targets within a challenging warehouse setting. Effectively implemented strategic directives, optimising workflows and resource allocation to ensure peak operational efficiency during the seasonal rush.Led by example, fostering a collaborative and results-driven environment to achieve daily throughput and quality objectives. Managed a team of individuals with varying skill sets, providing guidance, feedback, and support to enhance overall performance and team cohesion.Instrumental in streamlining processes and implementing best practices, resulting in a significant improvement in productivity and order accuracy. Applied strong organisational and communication skills to coordinate the team's efforts, ensuring seamless collaboration across departments.Proven ability to remain calm under pressure, making informed decisions to address unforeseen challenges and maintain a high level of service. Contributed to the development of a positive and dynamic work culture, where accountability and teamwork were paramount.Successfully liaised with cross-functional teams, fostering strong interdepartmental relationships to facilitate a smooth and efficient flow of operations. My tenure as a Seasonal Team Leader reflects my commitment to achieving tangible results through effective leadership and strategic management in fast-paced and dynamic work environments.

As a Customer Service Assistant, my primary responsibilities were to ensure the efficient and safe operation of the petrol station while providing excellent customer service to patrons. Conduct routine safety checks on equipment and report any issues promptly. Operating fuel dispensing equipment and handle fuel transactions accurately. Monitoring fuel levels in underground tanks and report any irregularities or shortages. Educate customers on loyalty programs, discounts, and promotional offers.

I've worked at Gulpur Hydro power project AJ&K as an internee.