Saampatii Vakharkar Email & Phone Number

London, Gb

London, England, United Kingdom

United Kingdom

• Demonstrated exceptional customer service & communication skills to assist & engage customers effectively, resulting in 20% increase in customer satisfaction & 36% growth in footfall• Utilized product knowledge to provide personalized recommendations, resulting in 60% higher upsell & cross-sell success rate• Resolved customer inquiries, concerns, & complaints, maintaining a 78% positive resolution rate

Pune, Maharashtra, India

• Conducted mixed-method market research and leveraged insights from data analysis to revamp interface content, which improvedoverall user experience by 25%• Implemented cross-functional management initiatives across the region and authored a business plan, which lead to a 2x revenue

India

• The idea had been appreciated and validated by GSEA ranking 7th in Top 10 Startups in Pune, as a finalist in Eureka (Asia’s largest Business Plan Competition) wherein 10,000 teams had participated and first in College’s annual B-Plan Competition. • Led a team of 20 members: performing extensive market research, engineering a weekly google analytics report, devising both B2B and B2C marketing plan and administered end-to-end operations of the company• Developed 9 product roadmaps and 15 product designs after analyzing 100 detailed user interviews to validate product-market fit

India

• Led a team of 10 interns for constructing and verifying sales growth projections on monthly basis by using qualitative methods• Acquired 4 new clients and boosted sales by 20%, after successfully integrating B2C customer engagement strategies• Mapped out 10+ investment opportunities and future trends in the Indian education industry by performing in-depth market analysis; resulting in 3 successful deals and increasing company growth by 5%

Pune, Maharashtra, India

• Initially worked for the research department and surveyed and analyzed various aspects of Covid’19• Appointed as the Marketing Officer, and handled the official Instagram Page increasing the follower count to 200 in a span of 2 months• Brainstormed with designing team and came up with creative posts to engage the audience on Instagram, Facebook, and LinkedIn• Launched 3 unique creative campaigns on Instagram

Msc, Management

Activities and Societies: • Warwick Consulting Society (Member) • Environmental and Social Governance Initiative Society (Member)•.

Innovation And Social Entrepreneurship

Btech - Bachelor Of Technology, Computer Engineering

Activities and Societies: • Associate Documentation Head-Entrepreneurship Development Cell • FE Coordinator-Women Empowerment Cell •.

Xii Boards, Hsc

X Boards, Icse