Sab Matharu
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Sab Matharu Email & Phone Number

Product Owner at Reapit UK at Reapit
Location: Greater Leeds Area, United Kingdom, United Kingdom 11 work roles 2 schools
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Current company
Role
Product Owner at Reapit UK
Location
Greater Leeds Area, United Kingdom, United Kingdom
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Who is Sab Matharu? Overview

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Sab Matharu is listed as Product Owner at Reapit UK at Reapit, a company with 76 employees, based in Greater Leeds Area, United Kingdom, United Kingdom. AeroLeads shows a matched LinkedIn profile for Sab Matharu.

Sab Matharu previously worked as Product Owner at Reapit and Product Analyst at Reapit Uk. Sab Matharu holds 2:1, Business Computing (Bsc) W/Hons from University Of Bradford.

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Profile bio

About Sab Matharu

Since graduating from the University of Bradford I've been working in Tech. I've spent a majority of my career working within Service Desks which gave me a solid technical base and an understanding of how to manage large workloads in a fast pace environment. Over the last few years I've been fortunate enough to be given an opportunity to move into Product. I'm currently working as a Product Owner in Prop Tech managing Development for a number of Products at Reapit including their CRM. I'm a firm believer in transparency throughout the Development process, ensuring that stakeholders requirements are kept at the forefront when developing and providing solutions.π—¦π—Έπ—Άπ—Ήπ—Ήπ˜€- Agile/Scrum methodology- Stakeholder management- Backlog prioritisation - Hosting Sprint Ceremonies- Driving key initiatives - Understanding business requirements- Troubleshooting issues- Translating stakeholder requirements into tickets for development

Current workplace

Sab Matharu's current company

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Reapit
Reapit
Product Owner at Reapit UK
london, greater london, united kingdom
Website
Employees
76
AeroLeads page
11 roles

Sab Matharu work experience

A career timeline built from the work history available for this profile.

Product Owner

Current

Leeds, England, United Kingdom

Delivering and planning development for multiple Reapit products including their CRM.π—₯π—²π˜€π—½π—Όπ—»π˜€π—Άπ—―π—Άπ—Ήπ—Άπ˜π—Άπ—²π˜€: - Managing Product/Bug Backlogs - Working with internal/external stakeholders to understand their requirements and develop solutions - Ticket logging and elaboration - Refining requirements and planning work into development sprints - Scheduling.

Jan 2021 - Present

Product Analyst

Provided internal and external support (incidents and requests) for Reapit's productsπ—₯π—²π˜€π—½π—Όπ—»π˜€π—Άπ—―π—Άπ—Ήπ—Άπ˜π—Άπ—²π˜€- Provided solutions for resolving issues that had passed through two levels of support, - Documenting and recreating bugs for the development team - this also involved providing interim solutions for customers to ensure they were still able to continue.

Oct 2019 - Dec 2020

Senior Application Support Analyst

Leeds

Provided internal and external support (incidents and requests for Reapit's productsπ—₯π—²π˜€π—½π—Όπ—»π˜€π—Άπ—―π—Άπ—Ήπ—Άπ˜π—Άπ—²π˜€- Providing solutions for resolving issues that had passed through two levels of support, - Documenting and recreating bugs for the development team - this also involved providing interim solutions for customers to ensure they were still able to continue.

Oct 2017 - Oct 2019

Service Assurance Technical Lead

Leeds, United Kingdom

Worked alongside the Service Assurance Manager to identify common trends/problems and provide solutions. π—₯π—²π˜€π—½π—Όπ—»π˜€π—Άπ—―π—Άπ—Ήπ—Άπ˜π—Άπ—²π˜€- Identifying common trends- Provided solutions for common issues- Documenting and recreating bugs for the development team- Monitored client error logs- Provided support and input ongoing projects- An escalation point for the Second.

Aug 2015 - Sep 2017

Service Assurance Team Leader

Leeds

π—₯π—²π˜€π—½π—Όπ—»π˜€π—Άπ—―π—Άπ—Ήπ—Άπ˜π—Άπ—²π˜€Managed a small team while providing support internally and externally for Reapit's products. Included identifying trends and proactive initiatives to improve customer experience and reduce ticket numbers.

Jun 2015 - Aug 2015

Third Line Team Leader

Leeds, United Kingdom

π—₯π—²π˜€π—½π—Όπ—»π˜€π—Άπ—―π—Άπ—Ήπ—Άπ˜π—Άπ—²π˜€Managed the Third Line support team, which included manging workload across the team along with being accountable for the completion of tickets logged by external and internal customers.I also collaborated with other departments to address critical issues and managed knowledge transfer from the Third Line Team to the Second Line team.

Apr 2014 - Jun 2015

Third Line Support Analyst

Leeds Area, United Kingdom

π—₯π—²π˜€π—½π—Όπ—»π˜€π—Άπ—―π—Άπ—Ήπ—Άπ˜π—Άπ—²π˜€Part of the Third Line team providing support for Reapit's software packages. This included resolving issues that had been escalated through two tiers of support, authorising use database scripts and documenting bugs for the development team.

Aug 2012 - Mar 2014

Support Analyst

Leeds, United Kingdom

π—₯π—²π˜€π—½π—Όπ—»π˜€π—Άπ—―π—Άπ—Ήπ—Άπ˜π—Άπ—²π˜€Provided 1st/2nd line Support for a number Reapit's software packages

Oct 2011 - Aug 2012

It Technician

Shipley College

Bradford, United Kingdom

Following on from my gap year at University, I was offered temporary work at Shipley College, I provided support for Students and Staff members at the College and was involved in a number of rollouts for numerous software and hardware packages.

Sep 2011 - Oct 2011

Audio Visual Support

Bradford, United Kingdom

Responsible for providing AV support for events ran by the University, this also involved providing support for a high profile event the University was hosting (Ten Plus One).

Dec 2010 - May 2011

It Technician

Shipley, Bradford

Part of a gap year at University; I worked as part of a small team who were responsible for supporting Staff and Students for a wide array of different technical queries. This also involved demonstrating how to use different software or hardware, ensuring all tasks were logged via ticketing system and rolling out software or desktops PCs.

Sep 2009 - Aug 2010
Team & coworkers

Colleagues at Reapit

Other employees you can reach at reapit.com. View company contacts for 76 employees →

2 education records

Sab Matharu education

Cisco Hp It Essentials Part 01, It

West Leeds Learning Centre
FAQ

Frequently asked questions about Sab Matharu

Quick answers generated from the profile data available on this page.

What company does Sab Matharu work for?

Sab Matharu works for Reapit.

What is Sab Matharu's role at Reapit?

Sab Matharu is listed as Product Owner at Reapit UK at Reapit.

Where is Sab Matharu based?

Sab Matharu is based in Greater Leeds Area, United Kingdom, United Kingdom while working with Reapit.

What companies has Sab Matharu worked for?

Sab Matharu has worked for Reapit, Reapit Uk, Shipley College, and University Of Bradford.

Who are Sab Matharu's colleagues at Reapit?

Sab Matharu's colleagues at Reapit include Shaun Crowe, Jazz Lall, Benn Blumenthal, Henry Maurice, and Sabina Cwiklinski.

How can I contact Sab Matharu?

You can use AeroLeads to view verified contact signals for Sab Matharu at Reapit, including work email, phone, and LinkedIn data when available.

What schools did Sab Matharu attend?

Sab Matharu holds 2:1, Business Computing (Bsc) W/Hons from University Of Bradford.

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