* Managed licensing applications on the ERP (Meydan Portal), demonstrating proficiency innavigating and utilizing ERP systems to streamline processes.* Utilized Zoho CRM for ticket assignment, application monitoring, and email communication.Proficiently managed global CRM systems and participated in global sales calling systems.* Coordinated with internal teams to ensure seamless operations for all applications submitted onthe ERP portal, showcasing strong collaborative skills.* Responded to client emails, checked applications, and guided clients in submitting necessarydocuments. Enabled clients to establish businesses efficiently by assisting in the preparation andsubmission of required documents, permits, and licenses.* Validated and verified documents, conducted KYC verifications through Microsoft teams, andensured accuracy of details. Regularly update client engagement managers about applicationstatuses, including pending payments and company incorporation documents.* Proactively checked for document accuracy, promptly informed clients about pending documents,and communicated additional requirements when necessary, demonstrating a commitment tothorough and efficient client support