* Managed licensing applications on the ERP (Meydan Portal), demonstrating proficiency innavigating and utilizing ERP systems to streamline processes.* Utilized Zoho CRM for ticket assignment, application monitoring, and email communication.Proficiently managed global CRM systems and participated in global sales calling systems.* Coordinated with internal teams to ensure seamless operations for all applications submitted onthe ERP portal, showcasing strong collaborative… Show more * Managed licensing applications on the ERP (Meydan Portal), demonstrating proficiency innavigating and utilizing ERP systems to streamline processes.* Utilized Zoho CRM for ticket assignment, application monitoring, and email communication.Proficiently managed global CRM systems and participated in global sales calling systems.* Coordinated with internal teams to ensure seamless operations for all applications submitted onthe ERP portal, showcasing strong collaborative skills.* Responded to client emails, checked applications, and guided clients in submitting necessarydocuments. Enabled clients to establish businesses efficiently by assisting in the preparation andsubmission of required documents, permits, and licenses.* Validated and verified documents, conducted KYC verifications through Microsoft teams, andensured accuracy of details. Regularly update client engagement managers about applicationstatuses, including pending payments and company incorporation documents.* Proactively checked for document accuracy, promptly informed clients about pending documents,and communicated additional requirements when necessary, demonstrating a commitment tothorough and efficient client support Show less

I help tutors, coaches, and trainers to scale their coaching business profitably using Facebook Ads and Sales Funnel.

• Possess in-depth knowledge of the different zones in the UAE• Proficient in drafting audit, liquidation appointment letters, and extension letters• Skilled in arranging conveyance for employees for client meetings and visits• Familiarity with the DMCC Portal• Strong coordination skills to liaise with teams and accounts departments for payments and petty cash management• Efficient in arranging timely delivery of reports• Responsible for prompt email replies to… Show more • Possess in-depth knowledge of the different zones in the UAE• Proficient in drafting audit, liquidation appointment letters, and extension letters• Skilled in arranging conveyance for employees for client meetings and visits• Familiarity with the DMCC Portal• Strong coordination skills to liaise with teams and accounts departments for payments and petty cash management• Efficient in arranging timely delivery of reports• Responsible for prompt email replies to clients• Proactive in following up with clients to ensure satisfaction and address concerns Show less

Generated sales leads through cold-calling, networking, and social media outreach.• Managed the quotation process from start to finish, including follow-ups and negotiations.• Conducted market research to identify new sales opportunities and evaluate customer needs.• Analyzed competitor websites to identify strengths and weaknesses, and provided recommendations to improve our own website.• Managed and maintained records of all digital marketing reports, including website traffic… Show more Generated sales leads through cold-calling, networking, and social media outreach.• Managed the quotation process from start to finish, including follow-ups and negotiations.• Conducted market research to identify new sales opportunities and evaluate customer needs.• Analyzed competitor websites to identify strengths and weaknesses, and provided recommendations to improve our own website.• Managed and maintained records of all digital marketing reports, including website traffic and user behavior, using Google Analytics.• Assisted in creating and placing ads on Dubbizle to promote products and services. Show less

• Deliver exceptional customer service by answering customer inquiries and providing relevant information promptly and accurately• Ensure customer satisfaction by resolving complaints and issues effectively and efficiently• Maintain accurate customer records by updating relevant information in the database• Identify and escalate priority issues to the relevant department for immediate attention• Demonstrate excellent communication skills, including active listening and effective… Show more • Deliver exceptional customer service by answering customer inquiries and providing relevant information promptly and accurately• Ensure customer satisfaction by resolving complaints and issues effectively and efficiently• Maintain accurate customer records by updating relevant information in the database• Identify and escalate priority issues to the relevant department for immediate attention• Demonstrate excellent communication skills, including active listening and effective verbal and written communication.• Consistently meet or exceed performance targets, including customer satisfaction, resolution time, and quality metrics.• Continuously improve customer service skills and knowledge through training and feedback. Show less