Saba Mokari Email & Phone Number

I have been responsible for implementing multiple new features to the software products, working closely with our clients and the support team to ensure maximum user satisfaction. The skills I use in this role include: - HTML/CSS & JavaScript for updating application pages - Golang for accessing and querying database tables, and updating frontend page accordingly - MS SQL Server for storing, retrieving, and updating data Accomplishments:1. Customizable Email Templates in "Customer Portal" App: I enhanced customer email templates by replacing static strings with dynamic variables, allowing the client to customize the email content to their particular business preferences. As a result, I provided our clients with increased control of email templates for an improved customer experience. 2. New Customer Notifications Feature for "Mobile Connect" App: I implemented a new customer notifications feature that allows employees of our client to send notifications to their customers regarding upcoming events from the calendar, either by SMS or Email. Allowing the client to remind their customers of an upcoming scheduled event resulted in a noticeable improvement in client-customer relations.

As a member of the development team at a cloud software services company, I contributed to improving the application’s user experience by identifying and resolving bugs, which led to enhanced functionality and customer satisfaction. I collaborated with customers to implement custom front-end features tailored to their business needs, utilizing React JS along with JSX and TSX. This involved translating feature requests into user-friendly interfaces, ensuring an efficient and responsive design.