I am a highly motivated professional, with over 12 years of work experience, with a demonstrated history of working in the client and customer relationship management and banking and finance zone. I have a good experience working as a transaction monitoring, AML, ATO, KYC analyst at Revolut and I'm very capable in assisting customers with their accounts, clearing their translations and transaction alerts and giving the best possible customer service. Skilled in analytics, Communication, Customer Relationship Management (CRM), analysing financial statements, Customer Satisfaction, Customer Retention, and Management, account takeover, Anti money laundering, payment verification, monitoring accounts, assisting users with their accounts, making recommendations and assessing user credibility based on their account usage and performance