This internship was completed alongside my current role.- Completed 200+ hours of technical and business skill training to pursue a Salesforce certification-Developed and customised Salesforce orgs for three case study simulations-Training content includes Salesforce security, org setup, data management and analytics, declarative automation tools and more- Deloitte Business Analyst training Salesforce professional development training for Salesforce Administrator and Business analyst career tracks - Developed automation, including email templates, alerts, and flows to correctly solve business needs- Customized User Interface with Lightning layouts and page layouts to facilitate user management- Participated in live workshops exploring best practices around Salesforce.com and the broader Salesforce ecosystem- Configured data integration and automation to solutions for business needs- Performed administrative tasks like Creating Roles, Profiles, Users, Email Services, Page Layouts, Workflow Alerts, Actions and Approval Processes- Created custom workflows, process, and validation rules to automate business processes and improve data quality

Microsoft 365 Productivity consultant, gathering requirements, developing solutions and delivering training in the Microsoft 365 suite, specifically SharePoint, Microsoft Teams and the Power Platform.