With 10+ years of experience in the IT industry, I am a professional IT systems manager who has worked with leading financial and technology companies in the UAE. I have multiple certifications in IT-related fields, such as CCNA, MCTS, CEH, CISM, CISA, PMP, CDPSE, and ITIL, that demonstrate my proficiency and expertise in various aspects of IT management, information technology, IT business analysis, vendor management, information security, network security, cybersecurity, risk management, disaster recovery, business continuity, IT strategy, data center, technical support, analytical skills, active directory, business process, process improvement, customer relationship management (CRM), and enterprise resource planning (ERP).Currently, I am the IT systems manager at saal.ai, an innovative applied artificial intelligence company that develops solutions for various domains, such as education, healthcare, retail, and media. I am responsible for managing the IT infrastructure, operations, security, and strategy of the company, ensuring the optimal performance, availability, and reliability of the IT systems and services. I also collaborate with the IT team and other stakeholders to identify and implement IT solutions that support the company's vision, mission, and goals. I am passionate about leveraging the power of IT and AI to create value and impact for the company and its customers.