Create marketing plans, timelines and scripts for Air Force Men’s Basketball and Volleyball, as well as produce the in-game marketing and fan experience with a team of 3-5 department interns running promotions, music, and video board contentFacilitate communication with over 60,000 fans by building various email campaigns through Eloqua, including season ticket renewals, new season ticket on-sales, mini-plans, game weeks, and Air Force Athletics’ bi-weekly newsletter, “Falcon Insider”Assist with managing the social media accounts for Air Force Men’s Basketball, Volleyball, and Wrestling on Facebook, Instagram, and X, as well as content creation for each of these sports

Built scripts for over 30 home games in one season that highlighted particular theme nights and fan-engaging promotions and activities, along with incorporated reads of sponsors and partnersManaged press-box personnel and promotional interns to ensure all fan-engaging aspects such as music, public addresses, videoboard prompts, and in-between inning activities were implemented according to the script timeline and sponsorship needsOperated the team’s Daktronics video board by creating and uploading game day graphics, and displaying digital scoreboard elements, headshots, and specific camera shots for fan engagement purposes

Wrote game scripts and timelines for Temple Field Hockey, Women’s Soccer, and Gymnastics with reads that advertised sponsors, encouraged fan engagement, and promoted game-specific marketing themes and promotionsProduced in-game marketing and fan-experience elements for Temple Field Hockey, Women’s Soccer, and GymnasticsSupported Temple Football, Men’s Basketball and Women’s Basketball games by running promotions on the field/court according to the event’s timeline

-Prepare the shop before opening and after closing to ensure everything is in place and ready-Calculate and deposit funds after closing-Supervise the associates are doing their respected jobs in order to run the shop smoothly

-Created a new tracking system to collect and share youth team data throughout the organization-Oversaw the packing and selling of merchandise at each baseball tournament in the Northeast region-Built relationships with youth team coaches overtime to increase trust and satisfaction with the organization

-Assisted the head coach of the 14u softball team by leading fielding and hitting drills for the team to participate in-Taught members of the team the skills to utilize during a game such as timing, coordination and communication-Emphasized the importance of teamwork, both on and off the field.

-Organized prospective students for the admissions counselors to reach out to-Created in-mail and email promotions to send out to prospective students regarding open houses and their enrollment process-Answered telephones and transferred calls to the correct admissions employee

-Managed employees and sales of alcoholic beverages during Philadelphia Eagles games at Lincoln Financial Field-Organized products in an effective manner that made it faster and easier to deliver to consumers-Listened to the needs of employees and communicated with supervisors to have their needs handled accordingly

-Created blogs and posts for the company website to increase page visits and unique visitors-Communicated weekly with supervisors and fellow interns to discuss what topics to base our posts on

-Operated the camera for live stream of Eastern University athletic competitions for fans to watch online-Assembled and edited team playlists and walk-up songs to be played during athletic competitions-Arranged giveaways for special events during athletic competition to increase positive fan experience

-Organized members by signing up/cancelling memberships to the gym -Making protein shakes to distribute to members before, during or after their workout-Provided customer service to all members and potential clients by answering questions-Enhanced the gym floor by cleaning each machine and weight throughout the day to ensure the health and safety of members-Collaborated with personal trainers to create an efficient schedule for themselves and their clients

-Provided excellent hospitality to the customers, and seated them with appropriate accommodations-Assisted the servers with running food and beverages to customer's table when the restaurant was busy

-Provided customer service by showing customers where products they are interested in are located-Handled the register to ensure customers had a good experience and signed up for the company's rewards program