Sabrina Hang Email & Phone Number

Minneapolis, Mn, Us

Madison, Wisconsin, United States

• Manage a client account portfolio, acting as the main point of contact for inquiries, concerns, and strategic discussions, while also crafting comprehensive project proposals to define pricing, timelines, and deliverables in alignment with stakeholder expectations• Pioneer the establishment of a daily visual management board, providing real-time visibility into key performance indicators (KPIs) for the mRNA enzyme client relations team, cultivating a culture of accountability and transparency• Foster open communication with customers, facilitating interactions with technical support as needed, while also analyzing and addressing technical issues, complaints, and potential concerns proactively

Fargo, North Dakota, United States

The BOLD program is designed to cultivate future leaders by building critical business and scientific knowledge through a series of key experiences. It is a two year rotational program consisting of four 6 month rotations. Research Grade:• Support RG manufacturing by performing upstream and downstream unit operations to reach client needs.GMP-Source:• Develop and maintain a database to create summary reports to drive improvements in personnel training resulting in employment of a new CRM/ERP system.Process Validation:• Exemplify knowledge of Performance Qualifications by writing a Buffer Stability PQ to extend critical process buffers expiry.• Assist in Process Validation activities by participating in client calls to understand documentation and experimentation needs, including creating risk assessments (criticality assessments, C&E matrixes, pFMEAs), drafting SoWs, and coordinating third-party testing as necessary.Analytical Method Validation:• Validate analytical methods for recombinant proteins and enzymes for GMP and ISO 13485 by conducting robust experiments, analyzing data, and writing Final Summary Reports within schedule and quality constraints.• Lead and establish a regular cadence for equipment check-in meetings with a cross functional team to order, track, and bring online Capex equipment.Quality Assurance:• Contributed to internal and external audits for ISO 13485 compliance, actively participating in the identification and resolution of non-conformances• Developed and supported a Standard Operating Procedure as a response to a client complaint, addressing the issue comprehensively and implementing necessary improvements to enhance customer satisfaction

Minneapolis, Minnesota, United States

• Created a detailed process model using Aspen HYSYS to implement membrane solvent extraction technology into a conventional corn ethanol distillation process to reduce energy and water use in biofuel production resulting in a potential savings of $7.22 MM per year• Used engineering principles to calculate design and sizing specifications to accurately depict a simulation

Minneapolis, Minnesota

• Provide service to guests and residents ranging from overseeing and maintaining the front lobby to reviewing and processing an average of 50-100 incoming packages and mail • Learn Residence Hall protocols and deal with a variety of emergency situations to ensure the safety of all residents and guests

• Optimized growing environment for 12 different nanoparticles to test functionalities including UV resistance, flame resistance, and anti-microbial properties for the purpose of enhancing military personal equipment• Designed and implemented testing procedures to determine quality of materials and demonstrate results

• Collaborate with professor to ensure the participation of students throughout class

Minneapolis, Minnesota

• Work as part of a cross functional team by collaborating with engineers to create designs for heated products that meet customer requirements and market demands • Construct 3D representations and 2D drawings of customized products using SolidWorks program to obtain quotes from manufacturing companies as well as to guarantee customer satisfaction before purchase • Communicate to Senior Engineers on progress to develop a timeline and ensure appropriate manufacturing time

Minneapolis, Minnesota

• Developed an innovative food product for children utilizing frozen and whole cranberries to create healthier alternatives• Researched the technical feasibility and marketability of the product and created a process flow chart to demonstrate the process design

Brookings, South Dakota

• Designed a biosensor that measures resistance elicited by hybridization of DNA to detect antibiotic resistance • Performed sample assays of the TEM-1 gene plasmid to test the linear range in which the biosensor can operate • Built a 3D model using AutoDesk Inventor to facilitate consistent loading conditions of a Tris-HCl buffer solution • Analyzed and quantified over 100 electrochemical impedance spectroscopy tests and presented findings at the EPSCoR Undergraduate Research Symposium and South Dakota State University Poster Competition

Saint Paul, Minnsota

• Collaborate with other team members to guarantee a positive guest experience for all customers• Proactively interact with guests to resolve any guest concerns about products or service in the produce section