Sabrina Lynn Landry Email & Phone Number

Dallas, Texas

Jersey City, New Jersey

Hoboken, New Jersey

• Prepare daily operations such as in-house listings, tape sheets, and arrivals and departures• Prepare all arrival packets for incoming guests and owners• Make reservations through our AS400 system• Accommodate all guests and owners to improve their vacation • Problem solve accordingly with management and Operations coordinators when dealing with in house and off-site property issues• Email and phone guests with questions, comments, and concerns• Receive daily payments, prepare guest and owner statements, and turnover all payments to accounting each day• Work alongside with housekeeping to ensure overall guest satisfaction when entering a unit• Coordinate each guest and owner satisfaction to succeed in customer communication. Work within a team to ensure the operation of the building is maintainable and in compliance with the housekeeping team.

Recreation• Coordinate and create events through monthly calendars and weekly brochures; Pool parties and Kid’s Night Out• Set up and break down pool parties and Kid’s Night Out • Operate equipment and accumulate crafts for children such as the sound system, snow cones, airbrush tattoos, etc. and tie dye, coloring, beading, painting, etc.• Develop and maintain accurate communication with team members• Express energy and excitement to ensure a fun atmosphere for all guestsHousekeeping Inspection• Evaluate daily boards for arrivals, departures, back to backs, and clean units • Prepare all amenity bags for incoming guests and keep count on distribution and size • Inspect all units from floor to ceiling to ensure cleanliness• Communicate with front desk and supervisors for all ready units• Turn in all maintenance orders to ensure quality standard for guest• Replace any missing items such as coffee pots, linen, cups, toasters, etc.• Keep steady track of amenity inventory; soaps, dish liquid, Tide, sponges, toiletry. Garbage bags, etc.

Bachelor Of Science (B.S.), Hotel, Restaurant, And Tourism Management

Activities and Societies: Lambda Iota social sororitySpecial Olympics, March Of Dimes, Lambda Iota Annual Golf Tournament, Walk.

Highschool Diploma, Highscool

Activities and Societies: 4 year Varsity letter in Softball