Sabrina Lopes Email & Phone Number

Chicago, Illinois, United States

• Tailored Social Media Strategy: Craft and implement custom social media plans focused on building meaningful relationships with women navigating fertility challenges.
• Content Optimization: Focus on the creation of high-quality, targeted content to engage the community and address key concerns, ensuring relevance and value.
• Community Building: Develop a supportive, interactive online space where members can connect, share experiences, and seek advice, focusing on long-term engagement and trust.
• Innovative Marketing Ideas: Constantly generate creative, high-impact content ideas and marketing strategies that align with evolving trends and audience needs.
• Engagement Tracking: Monitor and analyze social media performance, including tracking engagement metrics such as likes, comments, shares, and new conversations started, with weekly comparisons.
• New Conversations: Initiate 200 new conversations weekly to increase community interaction and lead generation.

Curitiba, Paraná, Brazil

• Achievements in Project Management:
• I led the development team through the transition from traditional methods to the Scrum framework, resulting in a 50% reduction in daily meeting times and a 25% decrease in overall meeting duration per sprint.
• Managed and prioritized the backlog, initially introducing the Kanban model using the Asana platform and later transitioning to Jira, which was crucial for aligning stakeholder expectations and facilitating agile.
• Coordinated comprehensive test automation initiatives, resulting in reduced rework and software defects.
• Planned and executed sprints with precision, consistently achieving project objectives and milestones.Achievements in Customer Support:
• Engineered and launched an innovative Zendesk Chat Bot across multiple platforms, reducing average response time by 40% and increasing customer satisfaction scores.

United States

• As an Au Pair I had many challenges but I also gained many new skills like:
• Time Management and Prioritization: Balanced childcare duties, household tasks, and school activities efficiently.
• Interpersonal Communication: Established positive connections with the host family, and community, adapting to diverse cultural settings.
• Problem Solving and Adaptability: Faced daily challenges creatively and swiftly, adjusting to varying needs of children, the family and many other situation living in a different country.
• Empathy Development and Cultural Sensitivity: Learned to value and understand different cultural perspectives, enhancing interpersonal skills.
• Self-sufficiency and Responsibility: Demonstrated autonomy in childcare and household management, taking on responsibilities with diligence.

São José Dos Campos, São Paulo, Brazil

• Preparation of NR-13 reports for pressure vessels, ensuring compliance with safety regulatory standards.
• Coordination of stakeholder meetings to discuss projects.
• Management of customer feedback to ensure satisfaction and alignment with expectations.
• Achievement of goals and deadlines set for engineering projects.
• Coordination of weekly team meetings and periodic company conferences.
• Handling office phone lines and managing email correspondence.

São José Dos Campos, São Paulo, Brazil

• Conducted initial interviews with candidates, ensuring a positive and professional experience for all.
• Reviewed and selected resumes carefully to identify top candidates who best fit the role and company culture.
• Collaborated with team leaders to streamline final interviews, ensuring thorough candidate evaluations.
• Managed the full hiring process post-approval, handling job offers, contract signings, and background checks with precision.

São José Dos Campos, São Paulo, Brazil

• Direct customer service, providing personalized support and assistance.
• Crafting high-quality resumes tailored to individual client needs.
• Conducting preliminary assessments and estimates for computer maintenance services, referring cases to specialized professionals for detailed evaluation and comprehensive quotes.
• Managing document printing operations, ensuring service quality and efficiency.
• Adapting from a DVD rental store to a comprehensive service center, meeting diverse customer demands effectively.

Bachelor Of Engineering (Beng), Mechanical Engineering

Skills in industrial management Leadership Management of available resources Improvement of productivity and quality in industrial.

Associate'S Degree, Business Administration And Management, General

• Skills in people management • Planning and process organization • Financial control and Production control