[Contract work since July 2022]Part of a small team working to improve user experience & create training/help center materials. Additionally assisting with escalations & assisting sellers across several internal systems, as well as lead internal troubleshooting team.

[Contract work since July 2022]Part of a small team working to improve user experience & create training/help center materials. Additionally assisting with escalations & assisting sellers across several internal systems, as well as lead internal troubleshooting team.

[Contract work since July 2022]Managing escalations & assisting sellers across several internal systems. Additionally work to assist managing account data and improve the seller’s user experience, as well as maintain team to program mappings. Served as Senior specialist/team lead starting in February.

[Contract work since January 2021]Dedicated to reviewing & auditing Latin America project coordinator work for Streaming Service client in order to catch concerns, improve workflow, and ensure quality product.In addition, in this position I still support the Latin American vertical & assist with team questions, AdHoc requests, and general support.

[Contract work since January 2021]Working on timed text assets for film/television coming from Latin America - continued work on facilitating the creation of timed text assets as well as supporting & training team members, assisting the Team Lead, and providing vertical insight to management.

[Contract work since January 2021]Part of a larger team working on timed text assets for film/television coming from Latin America - facilitating work between project managers and vendors/linguists to provide subtitles, SDH/CC, and more for streaming content.

Portfolio/editorial assistant in Pearson’s Physics & Astronomy Higher Education department, managing several projects for upcoming and recently published textbooks. Responsibilities include: managing print, eText, and supplement corrections, coordinating reviews & focus groups, communicating with professors in my fields, and general administrative duties.

I worked with Diablo Magazine and Napa Sonoma as a freelance Fact Checker for many articles during Summer 2017 & Spring 2018. Responsibilities include; comprehensively reading articles & highlighting facts, contacting companies, and representatives, following strict stylistic guidelines, and working on a deadline.I still work as a fact checker for them on occasion.

A head leadership position within the paper, my responsibilities include working closely with Editor-in-Chiefs on overall paper layout, design, and final-say copy editing. I communicate between sections, writers, and editors to ensure a quality paper and find new ways to best serve our college community through our stories.

Make sure stories are properly formatted and published online, create new ways to engage with online readership, manages social media accounts.

My responsibilities include coming up with weekly story ideas, assigning stories to writers, reading and giving feedback to writers, taking on stories of my own, putting together and laying out my section for printing, and exporting my pages.

Read and edit all articles, tiles, and final prints of each section for grammatical errors. Responsibilities include: reading each individual article when It is submitted for general errors, checking for active vs. passive voice, overall article structure, reading each section in tile and final print from for grammatical errors such as punctuation, capitalization, spelling, sentence structure and flow, and college-specific references, and overall article fact checking.

I have Asst. Stage Managed three spring William Shakespeare productions with the college during my four years, with a break during Spring 2017. (Spring 2015 - As You Like It | Spring 2016 - Merchant of Venice | Spring 2018 - Hamlet) Responsibilities include keeping in contact with all actors about rehearsal times and places, taking and giving back line notes, taking blocking notes, working with stage manager and director on props, sets, etc., time management, and be on headset backstage during performances to help with cues and scene changes.

Writer for editorials, reviews, and community activities, and general copy editor checking for punctuation and grammar.

Responsibilities include: Maintaining floor appearance and cleanliness, working the register, processing mismates/clearance/returns, and giving quality customer service to shoppers.

Stay-at-home caretaker for an elderly woman with Alzheimer's. I performed household tasks and took general bodily care for the woman.