Sabrina Frost Email & Phone Number

Rockville, Maryland, United States

Washington, District Of Columbia, United States

Washington D.C. Metro Area

• Reviewed and processed standard termination filings to its conclusion; to include issuing appropriate notices to Plan Administrators and initiate regular contact with representatives of companies filing terminations.• Analyzed the ramifications of a particular case or proposed ruling on existing policies concerning the related provisions of ERISA.• Responded to incoming correspondence received from plan participants, plan administrators, business officials, and others concerning pension-related matters.• Maintained and accurately updated our file system to enable quick and efficient retrieval ofinformation.• Identified and entered data into the automated databases, and indexed plan characteristics and case tracking data, selecting the appropriate data for entry.• Responded to inquiries on a daily basis received by telephone, or in person from the general public, plan participants, plan administrators, industry officials, and others concerning pension-related matters; and conducted research necessary to respond to such inquiries.• Assessed incoming Standard termination filings (Form as Form 500’s) to ensure all issuance of notices to participants were submitted timely. If not, I contacted the representatives of companies filing terminations.

Washington D.C. Metro Area

• Received, read and made proper distribution of correspondence and other mail received in the office.• Assisted and responded to customer inquiries (through e-mail, phone, and conferences) relating to conference and travel.• Coordinated appointments for the Division Manager’s calendar.• Controlled the calendar and prepared daily schedule for our Division Manager.• Collaborated with Workplace Solutions (WSD) to resolve issues within our Division.• Assisted with planning, scheduling and controlling the implementation of new or modified administrative systems.• Utilized standardized practices, procedures, methods, and instructions used during each biweekly pay cycle for processing actions for time and attendance reports.• Prepared purchase requisitions, recommendations and requested proposals.• Developed analytical and evaluative methods to gather facts and statistical information, analyze data, and prepare written reports.• Reserved conference rooms and arranged for audio and visual equipment set-up.• Performed clerical functions such as preparing correspondence, standard termination coverage cases, arranging conference calls, and scheduling meetings.• Reviewed timesheets for days/hours worked; ensuring the accuracy of payroll and benefit codes.

Elkridge, Md

• Assisted students in accessing the academic resources of the University.• Referred students to appropriate University services as needed.• Responsible for greeting, directing, and escorting visitors, as requested.• Reviewed correspondence for correct format, grammar, spelling, capitalization, punctuation and attachment and assembly of related materials.• Maintained student files and records; documented all relevant student information; updated computerized information systems regarding changes to student status.• Edited, formatted, and revised documents created by students.• Monitored expenditures of the assigned office.• Interpreted and explained college and university policies and procedures to students and prospective students.

Largo, Md

• Responded to queries and information sought by staff and students.• Directed students to relevant information and resources. • Answered Phones.• Organized office and kept work spaces clean and efficient.• Assisted with scheduling of appointments for students.• Processed tour and flag requests.• Sorted, reviewed, screened and distributed incoming and outgoing mail; prepare, compose and ensure timely responses to a variety of routine written inquiries.• Maintained hard copy and electronic filing system.• Established, maintained, and updated files, databases, records, and other documents.• Organized label and document files.• Assisted with planning, scheduling and controlling the implementation of new or modified administrative systems.

Washington D.C. Metro Area

• Maintained complete confidentiality in the performance of all duties related to handling information that is confidential or sensitive in nature.• Provided administrative support and guidance for organizational budgeting and financial management activities.• Assisted senior team members in tracking performance measures for various payroll services.• Prepared non-technical correspondence such as office procedures, requests for information and letters of acknowledgement, commendation or notification.• Operated effectively in a time-sensitive department that required the direction and coordination of multiple projects instantaneously.• Performed filing, data management, drafting and editing short office memos.• Analyzed program needs and budget data for cost benefits.• Performed Research for status on various projects using Lexis & Westlaw.

Masters, Project Management Graduate Certificate

Master'S Degree, Management

Graduate Certification, Leadership And Management

Bs, Human Resources Management

Activities and Societies: SHRM - The Society of Human Resource ManagementUMUC Psychology Club.I majored in Human Resource Management.