Sabrina Ma Email & Phone Number

Waterloo, Ontario, Canada

• Reviewed privacy and security assessment associated with digital health tools and technologies
• Tracked and reported on privacy risks and status of privacy program activities
• Assisted with the development and revision of privacy policies, procedures, and standards
• Monitored privacy trends in the internal and external environment and advised on impact to the organization information and privacy practices

Waterloo, Ontario, Canada

• Established and implemented policies and procedures regarding documents storage, sharing, transmission and destruction
• Evaluated existing document management systems and procedures to determine current effectiveness and efficiency
• Communicated and consulted with end users to identify problems in accessing electronic content

• Maintained privacy, confidentiality, and security in accordance with the organization and legal requirements
• Contacted healthcare organizations by phone, email and fax to gather client health records throughout North America
• Performed quality assurance on the data that flows through the system to ensure that they are completed accurately and belong to the correct client

Kitchener, Ontario, Canada

• Collaborated with stakeholders to gather information and workflow processes for Water Street House
• Designed, developed and implemented general policies for Water Street House
• Conducted and applied research data-related policies and procedures to Water Street House by ensuring confidentiality, security and privacy of personal health information (PHI)

Kitchener, Canada Area

• Demonstrated excellent multitasking and customer service abilities while handling high volume multiple phone calls for inquiries about treatments provided by the hospital
• Displayed excellent communication skills by handling 5-10 phone calls a day regarding admission patients and actively reporting 20 daily patient appointment questions
• Transcribed accurately 20+ doctors’ orders, including urgent and non-urgent orders

Bachelor Of Applied Health Information Science (Bahis)

• Created health information management and decision support solutions by applying concepts from data management, business intelligence.

Health Services Administration

• Integrated medical terminology and anatomy to interpret and transcribe healthcare documents proficiently and accurately • Incorporated.