Developing, managing and implementing Information Technology Strategy over the short, medium and long term in alignment with Nashwan's business strategy.Key member of the IT Steering Committee, responsible for setting strategic corporate IT direction.Developing, reviewing and managing IT business plans and budgets. Aligns with overall corporate strategies and ensures expenditure is controlled within agreed targets Prepared the consolidated IT budget according to the short term and… Show more Developing, managing and implementing Information Technology Strategy over the short, medium and long term in alignment with Nashwan's business strategy.Key member of the IT Steering Committee, responsible for setting strategic corporate IT direction.Developing, reviewing and managing IT business plans and budgets. Aligns with overall corporate strategies and ensures expenditure is controlled within agreed targets Prepared the consolidated IT budget according to the short term and long-term set by CEO Managing and directing systems integration in accordance with overall Nashwan Aviation strategies and business principles Reviews and manages short and long-term technology and contingency plans prepared by the reporting Senior Managers for various IT systems operations and development methodsEnsures that the introduction and use of information technology and solutions in the organization is regulated and introduced in a timely and disciplined manner Ensures that the senior management has access to the information required to make decisions and manage operations.Overseeing the daily operations carried out by reporting sections and provide timely assistance in the resolution of escalated issues from, IT Operations ,IT Business System , IT Security & Standards and IT Special Projects and Project Management Overseeing overall IT operations and align IT risk management with enterprise-wide risk management framework. Select, manage, and control IT providers to acquire related software-hardware and manage outsourced services in order to maximise the mix of in house versus out sourced services and establish effective strategic service provider partnerships. Optimising and design enterprise processes via IT and adjust IT standards and technologies to comply in line with business expansion supporting all Business System Teams Plan and manage strategic IT initiatives, IT applications portfolio, IT projects and include governance with business process executives Show less

Worked as Project Manager in association with TPConnects, the first IT Vendor and Aggregator to receive dual Level 3 certification (highest level within the program) from the International Air Transport Association (IATA). The first airline in Middle East and Africa to deliver live transaction using IATA's NDC (New Distribution Capabilities) standard which has been validated by IATA IT technical team. Rotana Jet became the first airline to achieve the NDC live deployment with the first… Show more Worked as Project Manager in association with TPConnects, the first IT Vendor and Aggregator to receive dual Level 3 certification (highest level within the program) from the International Air Transport Association (IATA). The first airline in Middle East and Africa to deliver live transaction using IATA's NDC (New Distribution Capabilities) standard which has been validated by IATA IT technical team. Rotana Jet became the first airline to achieve the NDC live deployment with the first publication of the latest standard NDC message schema, version PADIS 16.2. Show less

 Achieved World Travel Awards for Southafricaholidays.com for “Africa’s Leading Online Travel Agency” at Nairobi, Kenya on 16th October 2013  Manage various website projects handled by the company like southafricaholidays.com, tourismpoint.ae, mytourismpoint.com.  Technical and Commercial coordination with all XML Suppliers like Amadeus, MIKI, HotelBeds, SpringBok etc. on XML Connectivity and Integration of Payment gateway.  Delivery of online revenue targets, in line with… Show more  Achieved World Travel Awards for Southafricaholidays.com for “Africa’s Leading Online Travel Agency” at Nairobi, Kenya on 16th October 2013  Manage various website projects handled by the company like southafricaholidays.com, tourismpoint.ae, mytourismpoint.com.  Technical and Commercial coordination with all XML Suppliers like Amadeus, MIKI, HotelBeds, SpringBok etc. on XML Connectivity and Integration of Payment gateway.  Delivery of online revenue targets, in line with the annual business plan , by maximizing the conversion of online visits into profitable sales and by optimizing cross sell and Managing development team. Show less

RESPONSIBILITIES AND DUTIES Enhancing Airlines IT systems transformation, development, service delivery, customer experience, satisfaction and building-up long-terms relationship among all stakeholders and service providers. To plan, organize and control all IT activities and suggest recommendations for their enhancement to facilitate the achievement of the corporate objectives. Manage the relationship between IT and the Business. Monitor/report on the end-to-end delivery of… Show more RESPONSIBILITIES AND DUTIES Enhancing Airlines IT systems transformation, development, service delivery, customer experience, satisfaction and building-up long-terms relationship among all stakeholders and service providers. To plan, organize and control all IT activities and suggest recommendations for their enhancement to facilitate the achievement of the corporate objectives. Manage the relationship between IT and the Business. Monitor/report on the end-to-end delivery of IT solutions to the business. Define the IT Organization structure, roles, responsibilities and job profiles. Ensures the proper implementation of the established policies and procedures  Coordinating with SITA, AccelAero on the Reservation and Departure Control System projects with IATA, ARINC and other vendors for specific requirements. User management and assigning privilege’s for users on AccelAero, TopAir Crew Scheduling system. Responsible for carrying user acceptance test and sign-off of projects. Coordinating with third party for connectivity to our host reservation system, to enhance our distribution channel (GDS) and ancillary services, Integrating the below services with our host system. Web Services & API Integration with OTA & PSS. Implementing value added services for improving better customer services delivery. Technical support on DCS and Reservation system. Support for any connectivity issues with the host systems. Managing and troubleshooting servers including a DC, ADC, Exchange, FTP, Antivirus, ERP Attendance, BES, Call Center, and monitoring their day to day performance.  Manages the organisation’s mobile and telephony resources and Call Center. Carried out installation of Cisco routers, Wi-Fi switches, IP Phones and edge switches, and other peripherals deployed in our network and cabling for routers, switches, hubs, and workspaces.  Monitoring of network devices CISCO Firewall, Routers, Switches, other peripherals. Show less