~ Recommend, design, implement Total Rewards programs, policies~ Research and analyze Total Rewards trends and best practices, providing data-driven recommendations to key stakeholders~ Oversee participation of market surveys, completion of job descriptions, job evaluations and analysis to assign proper grade levels, salary ranges for internal equity and external competitiveness for all roles Canada-wide~ Manage group benefits plan for 1120 corporate and 200 franchisee plan members~ Lead the annual performance review and merit increase process, bonus accrual~ Supervise team (HR Administrator, Benefits Administrator, and HRIS Analyst) responsible for ongoing maintenance of Workday HCM, Benefits and Time/Absence modules, integrations with other company systems; data integrity; all HR transactions; onboarding new office staff~ Co-led implementation of: ~ Workday HCM, Benefits and Time/Absence modules~ ADP's Time and Attendance (EZLM) and HRIS (HRB) software~ SAP Concur Expense Claim software with Accounts Payable~ Wellness Program for store, warehouse, office staff focused on physical, mental health and financial literacy

Organizational Development, Training, Facilitation~ Developed and delivered training seminars for supervisors on communicating difficult issues, delivering fair and honest feedback on performance, progressive discipline, handling employee complaints, presentation skills, employee engagement, delegation, compensation, goal setting ~ Facilitated restructuring/change management activities~ Led cross-functional process mapping sessions to improve business process efficiency and effectivenessRecruitment, Selection, Onboarding~ Full cycle recruitment from entry level to senior management positions~ Developed customized candidate testing for roles as needed~ Delivered full day orientation for new employeesPolicy Development~ Proposed and implemented the company’s first Employee Policy Handbook, internal job posting policy, employee referral program, service award program, tuition reimbursement policy and RRSP plan for all employees.~ Implemented pay equity compliant factor-based job evaluation system, job grades and salary ranges~ Integrated employees and policies for four pet retail chain acquisitionsManagement~ Counselled and advised head office staff and management on employment legislation, staff planning, company policies, employee relations issues, supervisory skill building and performance management~ Supervised HR Generalist, HR Administrator and Benefits Administrator