Sacha Helfenstein Email & Phone Number

I would say I am a visionary creator and change agent. Not for the sake of change, but for the sake of creating meaningful and value-generating environments.I get my kicks out of complexity. And I love to inspire, using vision and stories that people understand, get motivated by, and can execute - to actually produce stuff to be proud of.I can get excited by challenges in various contexts, but the pulse and language of business attracts me most.I have experience in leading business strategy-driven Digital Transformation, UXUI Design, Customer Experience/CX, Product and Concept Creation, and Research & Innovation.Background:Coming from a human science background, I am over 20 years engaged in the broad domain of Human Technology - in business, research, and their intersection. The last 12 years I have been heavily involved in telecommunications (CX, Product Design and Management), and Digital Commerce. Both are industries at the epicenter of digitalization.* My professional expertise and passion pertain to human and experience-centered design, and the innovation of sensible human-digital ecosystems.* My creative thinking and action is anchored in a profound appreciation of the ecology of people's lives - their needs, thinking and actions.* My motivation is to augment life quality and supply business with actionable insight for value growth.Specialties:* Experience Design, Customer Experience, CX, UX, User Psychology, UX, Customer Insight, Customer Journeys* Telco, Product Management, Digital Transformation, BSS* Continuous Improvement, Transfer of Learning, Research Methods

Listed skills include Human Computer Interaction, Qualitative Research, User Centered Design, Research Design, and 19 others.