Manage and growing Slintel sales in EMEA and APAC regions.

Responsible for GTM and Growth of the Education vertical.

~Product market activation.~Product performance analysis.- Roadmap development and tracking, sales metrics, geo-performance

~Developed a predictive churn model for Key Accounts and Mid-Market accounts and proactively address the churn/retention problem~Innovate and implement practices to improve client onboarding experience and increase product adoption~Push for API partnerships to improve stickiness~Implemented new age tools like NPS to gauge client satisfaction levels and areas of improvements

~Consultative resource to help clients achieve their goals.-Maintaining a deep understanding of solutions and products and educates customers about the most relevant features/functionality for their specific business needs. ~Setting up delivery standards & Identify key success metrics in long term deals.~Proactive retention of customers, Cross-sell and Up-sell~Steering requirements into efficient framework for new product development.~Customer advocacy & Drive continued value for customers

~Key Account Management- Handling biggest revenue generating client~Developing sales plans and preparing strategies to retain, grow, and diversify the relationship~Resolving problems and ensuring customers receive high quality customer service~Setting up delivery standards & drive product enhancements guided by market and client requirements~Build trust and value with existing clients, foster innovation, act as a solution provider, solve problems creatively.

~Program management of multiple B2G client(NSDC, MSDE, SSC's etc.) projects- Responsible to plan, organize and execute Certifications & Assessments drives.~Delivered 30k-1L assessments per month for 15+ clients on an average.

• Third Party Certifications• Call center tracking• INDIACANCRM.COM

Business Operations