To optimize my contribution to the organisation by using .All the problem resolution and customer service knowledge, I have gained and using all the tools at my disposal. I am a vibrant dynamic person. I am confident that the charisma, charm and self management abilities I posses, along with my experience in the shipping industry will prove to be valuable to your organisation, in achieving its goals, effectively and efficiently. Deal with difficult situations rationally and objectively, showing great enthusiasm towards my goals. I display a genuine aura of initiative, I am proactive in nature.Expertise:• Team Player & Assertive Planner• Setting of Targets & Consistently Meeting Fixed Deadlines• Excellent Organizational Skills• Productivity & Efficiency Improvements • Strong Customer Service Experience • Negotiation Skills• Project & Process Improvement Management• Customer Satisfaction Focus
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Group Shipping ManagerAlfeco Jun 2023 - PresentCity Of Johannesburg, Gauteng, South Africa -
Sea Logistics Customer Care SpecialistKuehne+Nagel Sep 2021 - Apr 2023City Of Johannesburg, Gauteng, South Africa• Customer Care and Satisfaction: to pro-actively advise and consult to ensure customer satisfaction, including complaint management. • Shipment Management: Qualification and entry of customer orders into the operational execution process• Quotation Management: Qualification of customer inquiries, provide KN quotations and updates, set final selling price with individual adjustments within the given price band and in line with the national leeway in decision-making (front-line… Show more • Customer Care and Satisfaction: to pro-actively advise and consult to ensure customer satisfaction, including complaint management. • Shipment Management: Qualification and entry of customer orders into the operational execution process• Quotation Management: Qualification of customer inquiries, provide KN quotations and updates, set final selling price with individual adjustments within the given price band and in line with the national leeway in decision-making (front-line empowerment). Complete transactional estimates where rates are already in place and provided by the National Pricing Team.• Customer On boarding: Inclusion and transfer of customer requirements into the KN systems; Accompanying (initial) customer order.• Provide relevant information and attend the customer business reviews• Customer Data Management: Maintenance and integration of customer data in the KN systemsincluding reporting (creating, refining and reviewing reports)• Operational Customer Relationship Management: knowledge exchange with the sale; Establishment of an operative customer relationship (sales support)• Cost & GP Management: Ensure that the correct supplier contracts are available and work on any cost disputes or under accruals. Ensure that each customer has a rate profile in place and that the correct GP is recognized when closing shipment files. Show less -
Senior Seafreight Import Channel ControllerToll Global Forwarding May 2012 - Sep 2021Johannesburg Area, South AfricaSUPPLY CHAIN MANAGEMENT/CHANNEL CONTROLLING FROM A-Z -
Channel ControllerCfr Freight Nov 2011 - May 2012Groupage LCL cargo from A-Z
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Supply Chain ControllerRiteway Freight May 2011 - Nov 2011Johannesburg Metropolitan AreaSales , quotes, clearing, forwarding , invoicing and abit of air freight
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Export ControllerMaersk Line Nov 2008 - May 2011Export controlling from A-Z -
Import Export SpecialistPacific International Lines (Pte) Ltd 2005 - 2008City Of Johannesburg, Gauteng, South Africa -
ControllerEvergreen Line 2003 - 2005A-z shipping
Sachin N. Education Details
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Logistics, Materials, And Supply Chain Management -
Logistics, Materials, And Supply Chain Management -
UnisaLogistics, Materials, And Supply Chain Management -
Liverpool SecondaryMatric Exemption
Frequently Asked Questions about Sachin N.
What company does Sachin N. work for?
Sachin N. works for Alfeco
What is Sachin N.'s role at the current company?
Sachin N.'s current role is Group Shipping Manager at Alfeco.
What schools did Sachin N. attend?
Sachin N. attended Eaton Business School, Apics Northern Colorado, Unisa, Liverpool Secondary.
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