• Monitored and triaged security alerts, researched phishing incidents, and collaborated with system administrators to address compromised systems and vulnerabilities at the Georgia Tech Cyber Security Operations Center.• Conducted vulnerability assessments and contributed to remediation efforts by working closely with responsible parties to enhance the security posture of the Georgia Institute of Technology.

• Developed a plugin for Military Mapping software, WinTak, using the .NET framework and the Model-View-ViewModel(MVVM) design pattern, enabling Active-Duty Service members to identify and communicate points of interest in accordance with military standards.• Utilized a REST API to upload and facilitate the exchange of geospatial information between various hardware solutions.• Implemented and tested API data transmission using Google Protobuf for efficient serialization and Postman for comprehensive API testing, ensuring optimal performance and reliability.

• Implemented and trained a Google Document AI model for processing Work Opportunity Tax Credit state certification forms, resulting in the efficient handling of 10,000 forms weekly.• Resolved defects and vulnerabilities in the WOTC product interface by completing JIRA tickets, demonstrating strong problem-solving skills.• Gained valuable experience in Agile principles, software design, C#, and SQL.

• Provided essential support to the UGA Facilities Management IT department, managing computer installations, printer setups, and troubleshooting for an 800-client base.• Diagnosed technical and network issues using tools like Netscout and VMware, effectively closing nearly 200 tickets.• Developed expertise in technical problem-solving and customer support