• Employed clustering for customer segmentation on cloud userspace to spot potential up/cross-selling opportunities for NetApp products• Accomplished 20% lift in successfully identifying the users that are likely to migrate to cloud platform by developing a customer propensity Machine Learning model, in an effort to devise efficient marketing campaigns for the sales team

• Worked on innovative and personalized Big Data migration solutions for banking clients, ensuring that customer needs were met across the credit card Information Delivery Network portfolio. • Skilled in SQL and developed expert solutions for successful data ingestion of 54 relational database tables to Apache HADOOP/HIVE.• Led five-member offshore team, coordinating the development and implementation initiatives.

• Analyzed credit card users’ spending behavior and propounded solution (recognized as one of the TCS top 5 innovative ideas in the business quarter) to fine-tune interest accrual process thereby cumulatively increasing the revenue for our multinational US banking client globally. • Developed a machine learning model to predict the monthly repayment date for loans by analyzing the customer payment history, thereby bringing down the semiannual repayment forecast variation by 45%• Developed preemptive measures for a production anomaly after extensive analysis on credit card users’ payment allocation mechanisms. • Involved in the design and implementation of a Hybrid Automation Framework using HP UFT, thereby increasing the revenue margin by $200k and eliminating 80% of manual effort.

• Led 10-member offshore team, coordinating testing initiatives that needed to be managed across different teams located in India and Canada.• Worked at client location to serve the role of Subject Matter Expert ensuring seamless transition and information exchange between American Express and TCS leadership, earning multiple client appreciations for in-depth application knowledge, dedication and adaptability.• Directed project intake and planning task schedule for the overall team, balancing business objectives against resource availability by collaborating with client managers and other stakeholders.• Direct interaction with Canada Business for strategic analysis and planning on vital banking requirements.• Working closely with system architects, served the role of application consultant for client partners by converting and presenting the technical solutions to derive business cases.

• Enhanced accounts receivable application of American Express by testing and delivering systems worth over $2M across multiple countries, impacting the credit card management module. • Performed requirement analysis, software testing on Vision Plus and defect tracking using HP Quality Center and Rally• Developed Automation tools: Excel macros, user forms and GUI using VB Scripts to connect to mainframe, extract data and perform validations.

• Member of the TCS software development team responsible for developing IT solutions.• Experienced in end-to-end website development with C# programming language and SQL database.