Sachin Balakrishnan Email & Phone Number

Herndon, Virginia, United States

Herndon, Virginia, United States

Austin, Texas, United States

• Employed clustering for customer segmentation on cloud userspace to spot potential up/cross-selling opportunities for NetApp products
• Accomplished 20% lift in successfully identifying the users that are likely to migrate to cloud platform by developing a customer propensity Machine Learning model, in an effort to devise efficient marketing campaigns.

Kochi, India

• Worked on innovative and personalized Big Data migration solutions for banking clients, ensuring that customer needs were met across the credit card Information Delivery Network portfolio.
• Skilled in SQL and developed expert solutions for successful data ingestion of 54 relational database tables to Apache HADOOP/HIVE.
• Led five-member offshore team, coordinating the development and implementation initiatives.

Kochi/Gurgaon, India

• Analyzed credit card users’ spending behavior and propounded solution (recognized as one of the TCS top 5 innovative ideas in the business quarter) to fine-tune interest accrual process thereby cumulatively increasing.
• Developed a machine learning model to predict the monthly repayment date for loans by analyzing the customer payment history, thereby bringing down the semiannual repayment forecast variation by 45%
• Developed preemptive measures for a production anomaly after extensive analysis on credit card users’ payment allocation mechanisms.
• Involved in the design and implementation of a Hybrid Automation Framework using HP UFT, thereby increasing the revenue margin by $200k and eliminating 80% of manual effort.

Markham, Canada

• Led 10-member offshore team, coordinating testing initiatives that needed to be managed across different teams located in India and Canada.
• Worked at client location to serve the role of Subject Matter Expert ensuring seamless transition and information exchange between American Express and TCS leadership, earning multiple client appreciations for in-depth.
• Directed project intake and planning task schedule for the overall team, balancing business objectives against resource availability by collaborating with client managers and other stakeholders.
• Direct interaction with Canada Business for strategic analysis and planning on vital banking requirements.
• Working closely with system architects, served the role of application consultant for client partners by converting and presenting the technical solutions to derive business cases.

Kochi, India

• Enhanced accounts receivable application of American Express by testing and delivering systems worth over $2M across multiple countries, impacting the credit card management module.
• Performed requirement analysis, software testing on Vision Plus and defect tracking using HP Quality Center and Rally
• Developed Automation tools: Excel macros, user forms and GUI using VB Scripts to connect to mainframe, extract data and perform validations.

Kochi, India

• Member of the TCS software development team responsible for developing IT solutions.
• Experienced in end-to-end website development with C# programming language and SQL database.

Masters, Business Analytics, 3.82/4.0

Bachelor Of Technology - Btech, Electrical, Electronics And Communications Engineering, A

Activities and Societies: Vocalist, Event organizer, Cricket Player, Actor, Screenplay writer. If I am asked to pick 3 best moments of my.