Sachinthaka Perera Email & Phone Number

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Australia

Australia

• Worked with housekeeping and maintenance staff to address and resolve building and room issues.• Cultivated professional relationships with guests, improving customer retention through coordinated service.• Balanced accounts and conducted audits to maintain PCI compliance and reporting standards.• Invited guests to join loyalty programs and special promotions to stay connected.• Documented guest suggestions and complaints to facilitate process improvements with leadership.• Issued room keys to guests upon check-in and answered questions regarding proper use.• Handled payment processing and provided customers with receipts, proper bills, and changes.• Promoted a high level of guest satisfaction through genuine, enthusiastic,and friendly interactions.• Received, sent, and edited emails through Microsoft Outlook.

Australia

• Supported lead mechanic by completing routine repair work, changing tires, and replacing batteries.• Physically performed painting, loading/unloading, pressure washing, and errands.• Inspected and test-drove vehicles before returning to customers.• Collected and documented customer payments.• Answered customer invoice questions and resolved issues discovered during the invoicing and collection process.

Bachelor'S Of Commerce, Accounting And Entrepreneurship

Diploma Of Business, Business