Application Systems Administrator
CurrentAs the Team Lead for the applications I support with the exception of one of which I am the 2nd or backup, I perform End to end support for banking applications of a bank holding company owning 13 banks in central US, (Missouri). Applications include Item processing, Lockbox processing, Fraud management, Money Laundering management/detection, Inbound Returns, Exceptions Express, Inbound Returns Document Authoring, & Digital Deposit banking applications. Support is Tier 3 support for applications and includes applying application upgrades or facilitating vendor applied application upgrades, troubleshooting application failures or issues at the application, server and or network level. Server support from inception to deployment to included server specifications, acquisition, OS installation/configuration to organizations specs, application installations and or facilitate vendor application installations. Other requirements of my position include project management, application Disaster Recovery documentation and data/workflow diagrams, PowerShell scripting & Visio.