Sade' Johnson Email & Phone Number

Nottingham, Maryland, United States

Clarendon, Jamaica

Highlights: • Monitor, asses, and develop policies and procedures to streamline daily operations, increase revenue, and develop brand, while maintaining complete compliance with set regulations.• Facilitate implementation of various key tasks, including new hire processes and training, development of marketing and operational strategies to increase traffic, sales revenue, and reduction of loss margins. • Lead budget approval and streamline back-of-the-bar processes by onboarding POS… Show more Highlights: • Monitor, asses, and develop policies and procedures to streamline daily operations, increase revenue, and develop brand, while maintaining complete compliance with set regulations.• Facilitate implementation of various key tasks, including new hire processes and training, development of marketing and operational strategies to increase traffic, sales revenue, and reduction of loss margins. • Lead budget approval and streamline back-of-the-bar processes by onboarding POS software, inventory tracking, and order processing policies. • Ensure onboarding of a high-performance team through launch and integration of new hire onboarding programs and continued training and development for management, bartenders, and hosts.Additional experience as:Leasing Consultant at Morgan Properties, Inc. – Baltimore, MD: Secured nomination for MMHA leasing consultant of the year in 2012 by demonstrating exceptional performance. Show less

Baltimore, Maryland, United States

Responsibilities: I oversee property processes by acting as key member of leadership team in managing financial and operational activities of a 664,680 total square foot portfolio, consisting of six retail centers and three office buildings. I inspect properties for condition compliance and coordinate maintenance updates with multiple contractors. I execute multiple administrative activities such as abstracting lease agreements and processing tenant improvement allowance. I address multiple… Show more Responsibilities: I oversee property processes by acting as key member of leadership team in managing financial and operational activities of a 664,680 total square foot portfolio, consisting of six retail centers and three office buildings. I inspect properties for condition compliance and coordinate maintenance updates with multiple contractors. I execute multiple administrative activities such as abstracting lease agreements and processing tenant improvement allowance. I address multiple queries and ensure resolution of complex issues within set timeline. I supervise and track construction projects for management company and tenant build outs and renovations. I lead timely processing and accuracy of all property invoices in adherence to set budgets for accounts receivable and accounts payable. I produce quarterly management and owners’ reports. I implement multiple key tasks such as establishing and monitoring utility bills and assessing and renegotiating service contracts.Key Accomplishments: • Oversaw implementation of a one drive system to enhance cross-departmental communication for Baltimore Team.• Acted as representative for ARC management in the Security Woodlawn Business Association. ◦ Generated savings v$42K+ in renegotiated service contracts for 2023. Show less

Windsor Mill, Maryland, United States

Responsibilities: I led achievement of occupancy goals by designing and executing robust leasing and marketing strategies. I collaborated and responded to queries from tenants, building owners, and contractors for various properties by acting as a focal point of contact. I trained, coached, and managed an eight-member team to accomplish targeted goals in key performance areas. I fostered and retained a positive environment to promote individual and team development and camaraderie by… Show more Responsibilities: I led achievement of occupancy goals by designing and executing robust leasing and marketing strategies. I collaborated and responded to queries from tenants, building owners, and contractors for various properties by acting as a focal point of contact. I trained, coached, and managed an eight-member team to accomplish targeted goals in key performance areas. I fostered and retained a positive environment to promote individual and team development and camaraderie by incorporating and updating policies/procedures and customized mentorship for team. I supervised development and management of budgets and other financial documentation for diverse communities.Key Accomplishments: • Enhanced renewals by 18% and occupancy to 98% through efficient management of interior and exterior renovation project, while directing a high-performance team.• Generated major increase in community appeal for targeted market by tracking and completing capital projects.• Assessed and capitalized on opportunities to streamline operations, reduce cost, and boost profitability.• Retained 95%+ higher occupancy rating through execution of innovative leasing and marketing plans.• Led reduction in maintenance spending by 6% and office by 10%. Show less

Windsor Mill, Maryland, United States

Responsibilities: I consistently tracked leasing operations and analytics to create sales and marketing initiatives that meet or surpass targets in key performance areas. I demonstrated exceptional people management capabilities for on-time closing of new contracts. I organized weekly leasing meetings and quarterly management meetings to facilitate in streamlining opportunities to communicate goals, project updates, and resolve tenant or administrative issues. I delivered supervision to… Show more Responsibilities: I consistently tracked leasing operations and analytics to create sales and marketing initiatives that meet or surpass targets in key performance areas. I demonstrated exceptional people management capabilities for on-time closing of new contracts. I organized weekly leasing meetings and quarterly management meetings to facilitate in streamlining opportunities to communicate goals, project updates, and resolve tenant or administrative issues. I delivered supervision to multiple key tasks such as scheduling and tracking regular maintenance, major repairs, and capital improvement projects.Key Accomplishments: • Managed monthly collections valued at $780K+ in funds and secured high payment rates by establishing consistent collections practices and enhancing communication records between accounting and tenants.• Steered online rebranding of company website, while maintaining complete compliance with brand and marketing strategies and guidelines.• Enhanced customer satisfaction and retention by establishing strong relationships with all tenants through community events and resource meetings.• Drove an increase in occupancy 6% by utilizing market knowledge and innovative promotional strategies.• Achieved 10 new management contracts totaling 24 rentals homes in Baltimore City. Show less

Baltimore, Maryland, United States

Responsibilities: I managed a local marketing campaign to target preferred employers within a 20-mile radius with an aim to enhance occupancy and build relationships with community vendors and business owners. I supported all areas of paperwork, payments, and other logistics by serving as a focal point of contact between property owners and tenants. I performed a comprehensive review and assessment of multiple properties on a daily basis. I implemented various administrative processes such… Show more Responsibilities: I managed a local marketing campaign to target preferred employers within a 20-mile radius with an aim to enhance occupancy and build relationships with community vendors and business owners. I supported all areas of paperwork, payments, and other logistics by serving as a focal point of contact between property owners and tenants. I performed a comprehensive review and assessment of multiple properties on a daily basis. I implemented various administrative processes such as tenant screening, lease signing, and processing of tenant files and deposits during move in and move out. I managed monthly leasing reports for submission and review to the management and maintenance team.Key Accomplishments: • Drove a 13%, 3%, and 10% increase in Facebook engagement, applications, and lead conversion rate, respectively by creating and executing a local marketing campaign via social media.• Attained a 96% closing ratio and oversaw various community events to market community amenities and available units.• Facilitated a deal to secure 28 rental units in Baltimore for the use of off-campus housing for Morgan State University.• Recognized by securing and maintaining an average delinquency rate of 1.3% in community with 526 units. Show less

Baltimore, Maryland, United States

Responsibilities: I improved social media engagement by evaluating and capturing new profitable opportunities, while enhancing brand reputation and awareness. I interfaced and established long-term relationships with local businesses via in-person and online mediums. I managed move-in process for tax credit units and ensured accurate filing compliance on accounts based on tax credit standards.Key Accomplishments: • Established leasing conversion rate of 92% through strategic sales… Show more Responsibilities: I improved social media engagement by evaluating and capturing new profitable opportunities, while enhancing brand reputation and awareness. I interfaced and established long-term relationships with local businesses via in-person and online mediums. I managed move-in process for tax credit units and ensured accurate filing compliance on accounts based on tax credit standards.Key Accomplishments: • Established leasing conversion rate of 92% through strategic sales practices and customer follow up.• Gained recognition as top leasing consultant throughout the Baltimore region in 2015.Managed move in process for tax credit units and filed for compliance on those accounts based on tax credit standards.Notable Achievements:• Produced $986K in new business revenue and grew occupancy rates from 92% to 96% while boosting renewals by 3%.• Managed marketing collateral development that was used to enhance brand awareness, as well as event and property tour attendance while maintaining opportunity conversion rate of 35%. Show less