Kiosk Staff Member
Current
Liverpool, United Kingdom
I am a part of an efficient work force, in which my role is to serve the customers, making sure that their experience during the match is positive. My particular stand serves Stewards and other members of staff before ‘kick-off’, thus friendly communication between all provides a strong foundation for the working environment. From day one I have been developing my management skills, which my manager has recognised and thus recently offered to train me up to become a Team Leader. I have dealt… Show more I am a part of an efficient work force, in which my role is to serve the customers, making sure that their experience during the match is positive. My particular stand serves Stewards and other members of staff before ‘kick-off’, thus friendly communication between all provides a strong foundation for the working environment. From day one I have been developing my management skills, which my manager has recognised and thus recently offered to train me up to become a Team Leader. I have dealt with a number of customers that have disabilities, through my undergoing degree at University. It has enabled me to deal with issues like this professionally, yet with providing a personable manner towards the customers’ expectations of care. Show less