Sadia Amjad Email & Phone Number

Islamabad, PK

Islāmābād, Pakistan

Manage customer service experience and handle escalations as the main contact point.Oversee the health of operational accounts and ensure key SLAs and metrics are met.Conduct regular business reviews with Account Managers and clients.Work with PMO, Operations, and Supply Chain teams on deployments, inventory, and delivery.Address customer issues by.

Islamabad

Conducted 300-350 outbound calls daily, successfully acquiring 6-10 qualified leads per week.Established and nurtured strong relationships with prospects by actively addressing concerns and providing tailored solutions, driving significant interest and engagement.Worked closely with the sales team to ensure seamless lead handover, optimizing conversion.

Rawalpindi, Punjab, Pakistan

Lead the development and execution of social media strategy.Create engaging content to showcase interior design projects.Manage social media campaigns across various platforms.Analyze performance metrics to optimize strategies.Interact with the online community to foster engagement.Increase brand visibility and customer engagement.

Islāmābād, Pakistan

Successfully managed multiple projects simultaneously, ensuring adherence to timelines.Spearheaded the end-to-end recruitment process, encompassing candidate shortlisting, data management, and report generation for prominent headhunting projects with organizations such as NBP and HEC.Assisted in meetings with clients.Translated client requirements into.

Taught business subjects such as "Managing People in Organizations", Personal Effectiveness", "leadership, Motivation and Group Dynamics", Business Ethic, "HRM" to students online via zoom.Made PowerPoint presentations to deliver lecture after thorough research from web and books.Evaluated assignments of students.

Islamabad, Punjab, Pakistan

Analyzed financial data, both current and historical, to develop strategies for cost reduction and revenue enhancement.Identified and pursued new business opportunities to drive growth.Collaborated with Chinese executives to implement effective marketing strategies and explore new market opportunities.Monitored and managed company expenses, ensuring.

Islamabad Stock Exchange

Developed content for but not limited than 200+ Blog articles, product descriptions for Amazon and company websites.Conducted thorough research on topics related to industry to develop original authentic content from scratch.Created graphs, charts and info graphs as a part of my job.

Islāmābād, Pakistan

Worked as a Coordinator at 2 national-level events that are listed below;1. HEC- Microsoft Imagine Cup 2020 at Pak-China Friendship Centre where I conducted interviews of the participants.2. Transformers Roadshow at Comstech Islamabad where I have assisted in forming execution strategy. Graphic Designing for social media.I was responsible for proofreading.

Islāmābād, Pakistan

Arranged and Delivered a session on "Code of Ethics" with other members,Made sure that Local compendium is in compliance with national compendium.Made sure that all teams are following the legal standards.Served as ground promotions ambassador for Islamabad Youth Speak Forum 2020 arranged in Bahria University Islamabad Campus. Sold 150+ tickets in 3-days.

Master Of Business Administration - Mba, Marketing, 3.5

Bachelor Of Business Administration - Bba, Marketing, 3.5

Activities and Societies: President Arts n Dramatics society Coordinator Media Club Participated in UCP Tarka 2020

Fsc, Pre-Engineering