Sadia Rahman Email & Phone Number

Orlando, FL, US

Orlando, Florida, United States

• Successfully managed daily operations for two retail stores, ensuring smooth opening and closing procedures, including cash handling and bank deposits.
• Supervised a team of 15 employees, overseeing their schedules, breaks, and performance to optimize operational efficiency and customer service.
• Utilized Ordyx POS system to track and analyze sales, refunds, and transactions, contributing to a 10% increase in net sales over the fiscal year.
• Implemented budgetary controls by managing labor hours within allocated budgets, resulting in a 5% reduction in labor costs while maintaining service standards.
• Administered guest experiences by processing override refunds and resolving customer inquiries, achieving a customer satisfaction rate of 95%.
• Collaborated with sales managers, assistant general managers, and merchandise managers to optimize store performance and inventory management.

Orlando, Florida, United States

• Streamlined inventory management processes, ensuring timely product delivery to customers, and maintaining optimal stock levels by collaborating closely with suppliers and vendors.
• Developed and maintained strong relationships with suppliers, negotiating favorable terms and agreements to secure sufficient inventory levels and minimize supply chain disruptions.
• Managed the end-to-end customer journey, optimizing the purchasing and post-purchasing experience to enhance customer satisfaction and retention.
• Oversaw budget allocation for listing promotions, leveraging analytics to track shop performance metrics (views, clicks, and sales) and optimizing listings for maximum exposure and conversion rates.
• Implemented weekly promotional campaigns via email and phone outreach, resulting in a 20% increase in sales during promotional periods.

Orlando, Florida, United States

• Achieved a 33% increase in social media engagement within the first 3 months by implementing best practices, refining content strategies, and enhancing the company's social media presence.
• Collaborated with influencers to develop and execute promotional campaigns, driving brand awareness and expanding the company's reach to new audiences.
• Produced and edited visually compelling content for social media platforms including Instagram and TikTok, resulting in increased user engagement and interaction.
• Utilized metrics and analytics tools (e.g., Facebook Insights, Google Analytics) to monitor performance, track key metrics (such as likes, shares, and comments), and optimize content strategies for improved reach and.

Orlando, Florida, United States

• Supervised and managed a team of approximately 15 employees, assigning daily tasks and responsibilities based on individual roles and skills.
• Provided on-the-job training and guidance to team members, ensuring efficient task execution and adherence to company standards.
• Acted as a point of contact for employees, addressing concerns, and helping as needed to maintain productivity and morale.
• Reported all relevant information and updates to superiors, ensuring effective communication and transparency within the organization

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Associate'S Degree