Sadia Khalid Email & Phone Number

Rockville, Maryland, United States

- Analyzes Requests for Proposals (RFPs) and writes tailored bids in response to solicitations.- Acts as Recruitment Lead to hire new staff by posting job announcements, screening candidates and scheduling interviews.- Conducts market research and outreach, responds to inquiries, and acts as company representative at business fairs.- Initiated migration to.

Bethesda, Maryland

• Conducted user acceptance testing, system demonstrations, and created job aids.
• Supported the tier-1 helpdesk efforts by triaging and resolving tickets.
• Partnered with project managers to design automated workflows and systems to streamline the HR and business administrative processes.
• Served as Team Lead at COVID-19 Call Center, which entailed managing five call center staff, handling escalated cases, answering calls, coordinating with points of contacts from the Contact Investigations Team, Vaccine.
• Acted as a NIH Awards Team liaison and coordinated with all NIH Institutes and Centers to submit correspondence to the NIH Director and the Department of Health and Human Services.
• Analyzed NIH-wide survey data, developed quarterly reports for customers, and presented survey data to key stakeholders.

Bethesda, Maryland

• Studied federal regulations on qualified health plans and worked with Technical Advisor to determine whether regulations were complied with.
• Shadowed Director of Division of Issuer Management Operations and obtained knowledge on Medicare and Medicaid services.

Rockville, Maryland

• Researched PubMed to identify literature that utilized data from the National Survey on Drug Use and Health (NSDUH).
• Presented to statisticians on how their data were being utilized in behavioral health literature and identified gaps to determine how data could be used for further research.

Germantown, Maryland

• Converted medical diagnoses into corresponding procedure codes, monitored patient ledgers, sent statements to patients, and handled scheduling and billing issues.
• Collaborated with medical coder, insurance representatives, and patients to appeal claim denials.

Germantown, Maryland

• Managed incoming office correspondence at front desk, including mail, fax, emails, and telephone calls
• Scheduled appointments for patients, identified patient insurance benefits, calculated procedure costs, organized patient records

Public Health

• Introduction to Global Health • Social and Behavioral Sciences • Environmental Health Sciences

Bachelor’S Degree, Health Administration And Policy Program, Minor In Psychology

Education record

Activities and Societies: Muslim Students' Association