To communicate with a different workforce.Plan and coordinate all aspects of catering, including meeting with clients, service activities, sanitation, and fiscal responsibilities.Supervise staff during all aspects of catered events to ensure high-quality service standards and presentations are met.Supervising all catering staff, including completing staff schedules and providing information about catering events to staff.Assisted in setting up tables, chairs, decorations prior to a catered event.Managed inventory levels of food supplies required for upcoming catered events.Addressed any issues related to health code violations found during inspections by local authorities.Maintained accurate records of orders and deliveries for catering services.Developed innovative ideas for themed parties or buffets based on client needs.Coordinated delivery times with clients and ensured that all items ordered arrived on time.Resolved customer complaints quickly and efficiently.Negotiated contracts with clients for catering services ensuring reasonable rates were charged.Oversaw food preparation, production and presentation according to quality standards.Inspected dining and serving areas for cleanliness and proper setup.Conducted staff performance evaluations, providing feedback and coaching to enhance service quality.

Developed strategies to improve efficiency in the production process and reduce costs.Ensured quality control of garments and supervised garment workers to ensure compliance with standards.Trained new employees on proper use of equipment and safety protocols in the work environment.Inspected finished garments for defects and ensured all products met quality standards before shipping.Managed inventory levels to ensure sufficient stock was available for production needs.Maintained records of employee attendance, overtime hours worked, vacation time taken.Provided guidance to team members on how best utilize resources available for maximum productivity.Reviewed individual employee performance to correct issues and enhance productivity.Set up, adjusted and maintained machines to operate at peak levels and meet challenging demands.Established and updated production schedules to meet changing demands.Maintained top-notch quality control standards and eliminated downtime to maximize revenue.Issued work orders for repairs to plan maintenance of equipment, machinery and vehicles.Directed and coordinated production activities, encouraging employees to meet specifications.

Supervised a team of sales staff, providing guidance and feedback on performance related issues.Sourced potential suppliers for products needed by the store; negotiated terms of contracts with vendors.Provided excellent customer service by resolving customer complaints in a timely manner.Assisted in the development of store policies and procedures to ensure compliance with company standards.Ensured that all staff members followed company policies and procedures consistently across departments.Resolved any technical problems related to the POS system or other equipment used in the store.Managed customer service operations including complaints resolution and dispute resolution.Performed regular inventory counts and monitored stock levels to ensure merchandise availability.Conducted regular team meetings to discuss goals, objectives, and accomplishments.Maintained accurate records of employee attendance, work schedules, vacation time usage.Positively impacted product relevance through careful distribution, merchandising and display techniques.Communicated with patrons to offer friendly service and determine needs.Delegated work to staff, setting priorities and goals.Prepared staff works schedules and assigned team members to specific duties.

Manages branch sales targets and ensure customer service at the branch is meeting the company's Service level standards by controlling branch Sales, Service. Ensures Branch Revenue targets and Customer Satisfaction Targets are achieved. Contribute to the formulation of branch strategy in terms of Sales, Customer Satisfaction, and Process Improvement. Ensure Showroom Visual Identity, Identify Sponsorship options, promotions, displays is in place on a timely basis. Assists in the opening and closing of a retail location which includes and but not limited to cash handling and deposits Informs customers about services available and assesses customer needs