Sadriddin Khonboev Email & Phone Number

Tashkent, Uzbekistan

• Payme is leading payment service provider in Uzbekistan; 1500+ employees; with >several million clients.Responsibilities📋:
• Build hierarchy of metrics for several products.
• Provide analytical reports for C-level and ensure data quality.
• Deep dive into data to identify the root cause of metrics' fall and proposing viable solutions.
• Design and conduct AB-tests by controlling the process starting from feature development ending with calculating results.Achievements🏆:
• Provided simple solution which had 31% increase of conversion to target action via notification content.

• Speaking Club is an online platform offering structured conversation groups with hosts via Zoom for global audience; members > 40 000.Responsibilities📋:
• Hosting online speaking club on speakingclub.com platform.
• Validating their English proficiency level of newcomers.
• Ensuring that each person has a partner for conversation.

Tashkent, Uzbekistan

• IMAN is FinTech Startup specializing in Deposit & BNPL services; 70+ employees; with >15 000 clients.Responsibilities📋:
• Responsible for stable, correct work and resolving bugs of billing system which services 16 000+ active investors with total portfolio over $7 mln dollars.
• Identifying and providing solutions to bottlenecks and new features with exact technical assignment for IT department.
• Introducing new processes and optimizing current ones to achieve business goals with the least cost.Achievements🏆:
• Identified root cause and troubleshooted data corrupting issues costing company and its clients 5-10% from turnover.
• Modelled automated business processes which saved 40 working hours every month and minimized risk of accounting problems.

Tashkent, Uzbekistan

• Responsibilities📋:
• Build dashboards, graphics, reports and automate their update on Tableau Server by utilizing PostgreSQL and Tableau.
• Administrate of Tableau Server and database, so everything got updated and formatted correctly.
• Do Ad-hoc analysis with SQL, Excel, Google Sheets and Tableau.
• Build hierarchy of metrics sales department and product model.Achievements🏆:
• Automated monthly summary of operations for Accounting Department, for Management Board I made financial model which compares plan and fact on real time basis which had been taking 2 weeks to produce.

Toshkent, Uzbekistan

• Responsibilities📋:
• Monitored and evaluated the quality of inbound and outbound calls, chats and provide feedback and coaching to agents.
• Collected and analyzed data on customer behavior, KPIs of 8 operators and generate aggregated reports and recommendations.Achievements 🏆:
• Built precise description of about 100 categories enclasping clients' responses to each question during the call scenario, which allowed marketing department built better communication with audience and pass precise.

Toshkent, Uzbekistan