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@crowncastle.com
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Scott Duncan is listed as Network Operations Center Technician (Small Cell) at Crown Castle, a company with 4920 employees, based in Lisbon, Ohio, United States. AeroLeads shows a work email signal at crowncastle.com and a matched LinkedIn profile for Scott Duncan.
Scott Duncan previously worked as Network Operations Center Technician at Crown Castle and Help Desk Analyst at Getronics. Scott Duncan holds Associate'S Degree, Networking Systems Administration from Itt Technical Institute-Youngstown.
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AeroLeads found 1 current-domain work email signal for Scott Duncan. Compare company email patterns before reaching out.
Experienced Help Desk Analyst with a demonstrated history of working in the information technology and services industry. Skilled in Network Installation, Microsoft Word, Networking, and Microsoft Excel. Strong information technology professional with a Associate's degree focused in Networking Systems Administration from ITT Technical Institute-Youngstown.
Listed skills include Programming Cisco Routers, Microsoft Word, Customer Service, Critical Thinking, and 9 others.
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Cannonsburgh PA
- Responsible for the 24x7x365 monitoring of all critical small cell systems.- Answer customer calls, create tickets, and perform initial triage for issue resolution- Monitor small cell/ DAS network alarms, create tickets using Service Now and Site Portal, and perform initial triage for issue resolution- Identify customer impact and urgency of issues.
Greater Pittsburgh Area
Meeting and exceeding service desk KPI expectationsSoftware deployment using Citrix consoleAD account managementIBM mainframe account managementTroubleshooting hardware/network/software applications, network, local, and mainframe printers for Users in diverse locations both in and outside the US.Training new agents on current processes and procedures in.
Providing excellent customer service.Maintaining personal accounts for customers.Presenting products for customers based on their needs.Account Management.
Programming and operating CNC milling machine as well as manual milling machines for the production of steel parts.
Other employees you can reach at crowncastle.com. View company contacts for 4920 employees →
Jim Gallagher
Colleague at Crown Castle
Bethel Park, Pennsylvania, United States, United States
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BH
Barbara Howard
Colleague at Crown Castle
Houston, Texas, United States, United States
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JV
Joseph Vancardo
Colleague at Crown Castle
Lake St Louis, Missouri, United States, United States
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DG
Daryl Gallatin
Colleague at Crown Castle
Framingham, Massachusetts, United States, United States
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MP
Mike Potvin
Colleague at Crown Castle
Greater Tampa Bay Area, United States
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CT
Chris Taylor
Colleague at Crown Castle
Sarasota, Florida, United States, United States
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AC
Anna Chyzhyk
Colleague at Crown Castle
Sterling, Virginia, United States, United States
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BW
Brendan Walsh
Colleague at Crown Castle
Cumming, Georgia, United States, United States
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TC
Tara Croteau
Colleague at Crown Castle
Greater Boston, United States
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KM
Kenneth Manchester
Colleague at Crown Castle
Vacaville, California, United States, United States
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Completed courses for Networking System Administration. Graduated with honors.
Obtained my General Education Diploma
Quick answers generated from the profile data available on this page.
Scott Duncan works for Crown Castle.
Scott Duncan is listed as Network Operations Center Technician (Small Cell) at Crown Castle.
AeroLeads has found 1 work email signal at @crowncastle.com for Scott Duncan at Crown Castle.
Scott Duncan is based in Lisbon, Ohio, United States while working with Crown Castle.
Scott Duncan has worked for Crown Castle, Getronics, Woodforest National Bank, and Advantage Machine Shop Inc.
Scott Duncan's colleagues at Crown Castle include Jim Gallagher, Barbara Howard, Joseph Vancardo, Daryl Gallatin, and Mike Potvin.
You can use AeroLeads to view verified contact signals for Scott Duncan at Crown Castle, including work email, phone, and LinkedIn data when available.
Scott Duncan holds Associate'S Degree, Networking Systems Administration from Itt Technical Institute-Youngstown.
Scott Duncan is listed with skills including Programming Cisco Routers, Microsoft Word, Customer Service, Critical Thinking, Powerpoint, Computer Hardware, Network Installation, and Windows 7 Mi.
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