A Certified Salesforce Administrator / Developer, having 1+ year experienced in IT. Extensive experience of automating complex business processes using declarative features such as workflows, approval process,process builder, flow, duplication rule, assignment rule, sharing rules and validation rules. Experience using Salesforce.com’s Creating Roles, Profiles, Email Services, Page Layouts, Workflow Alerts and Actions, and Approval Workflow. Experienced in Salesforce SFA, Force.com Apex Classes, Apex triggers,Apex Async, Test Clases, Integration, Visual force, Force.com API. Strong management skills and methodical aptitude with an innate ability in decision-making, coordinating and synthesizing data. Creative problem solver. Embracing changes positively, trustworthy and reliable people.