Technical Account Manager
Current• Product acceptance activities • Manage and organizing operator testing for IMS integration as VoLTE, ViLTE, VoWiFi, LTE, IPvs,etc.• Execute all test scenarios to support the device customer acceptance process .• Debugging and track issues until solved. • Perform all operators specified software and hardware tests, including call performance, 3GPP/3GPP2 protocol, AGPS,GPS, browser, SMS, MMS, video, camera, user interface, RF OTA, etc. •Responsible for endorsement and/or approval of resolution of key issues as they arise during the life of the product including resolution of conflicts between all internal and external stakeholders.• Consolidation and management of issues within the Area• Product approvals with operators • Open Channel device approvals• Technology and Requirements management within the Area• Manage area Homologation • Planning of service and technology deployments• Technical Software Creation Task, requiring SW build competencies.• Area level vanilla sales package code creation• Develop and Build Variants for Sales Packages based on Operator, Open Channel or Country specific needs• Countries certification, VoC, PVoC for all products. • Product inspection and production validation before shipping to customers.• Technical Software Creation Task, requiring SW build competencies.• Variant readiness and Sales Package content planning • Verify Variants are built and working properly• operators technical point of contact and support .