Safia Abulaila Email & Phone Number

Arlington, Virginia, United States

Eagle Hill Consulting provides a full range of management consulting services in the areas of Strategy & Performance, Talent, and Change. Eagle Hill provides expertise in delivering innovative solutions to unique challenges spanning across the private, public, and nonprofit sectors, from financial services to healthcare, to media & entertainment.

Springfield, Virginia, United States

🔹Engaged in continuous learning by completing a business analytics/IT course. 🔹Served as Chief Health Officer ensuring compliance with federal and state mandates as well as implementing controls to mitigate and prevent the spread of COVID-19. 🔹Provided meals, physical activity, socialization, health care, & intellectual enrichment to children.🔹Two time recipient of the coveted “Mom of the Year” Award

Fairfax, Virginia, United States

🔹Utilized relationship building skills to build trust/buy-in to the program process.🔹Created/updated program policies and procedures. 🔹Conducted change readiness assessments. 🔹Developed work flows to improve workplace efficiencies. 🔹Oversaw hiring and onboarding of program candidates, new employees, and interns. 🔹Served as point of contact/resource person for questions and concerns. 🔹Planned/implemented change strategies related to technology, organizational hierarchy, job scope 🔹Provided coaching and training to program candidates, colleagues, and students/interns. 🔹Administered and analyzed surveys and measures to track patient and program outcomes. 🔹Lead change efforts to convert in person program to a telehealth program & developed and delivered a communications plan to inform stakeholders of changes.🔹Created user guides/delivered training to facilitate technology enablement.🔹Delivered presentations, trainings and workshops both in person and virtually 🔹Participated in a root cause analysis to determine strategies to increase patient safety🔹Screened program candidates for appropriateness via program criteria; assisted management in the interview of job candidates.🔹Utilized Microsoft Office, Electronic Health Record, Databases, Telehealth/Virtual Platforms, Social Medias, Tablets & Other Technology on a daily basis.🔹Worked with and maintained communication with internal and external stakeholders🔹Resolved patient concerns and mediated patient/family conflicts. 🔹Facilitated/contributed to employee appreciation/recognition & other special events

Mcleam, Virginia

🔹Built relationships with the community through education and partnership to increase referrals to the practice and provided evidence based therapeutic services. 🔹Provided wellness focused workshops and seminars. 🔹Engaged in marketing by disseminating a virtual newsletter providing education and community resources. 🔹Provided therapy and mediation for individuals and families.

Matawan, New Jersey, United States

🔹Conducted research and attended trainings to gain subject matter expertise on a cutting edge health care service delivery model. 🔹Designed policies and procedures to support this new initiative and maintained alignment with the organization's mission and values.

🔹Assisted professor with administrative tasks, organization, research, and campus events.🔹Inputted and analyzed data. 🔹Researched/located information through online and library research.🔹Assisted with grading. 🔹Assisted with the coordination of ceremonies and campus events. 🔹Conducted research and presented findings at the Pennsylvania Counseling Association conference.

🔹Provided support, resources, and education to students as they transitioned to student life. 🔹Mediated conflicts and responded to complaints and emergencies. 🔹Created and facilitated engaging and educational programming for students.🔹Lead floor meetings to increase camaraderie of residents & to provide education.🔹Participated in staff meetings and trainings related to leadership development. 🔹Provided educational workshops on multicultural competence in partnership with the Office of Multicultural Affairs.

Master Of Science - Ms, Mental Health Counseling/Counselor

Activities and Societies: Tau Upsilon Alpha, Alpha Sigma Nu, University Multicultural Center

Bachelor'S Degree, Mental Health Counseling/Counselor

Activities and Societies: Alpha Lambda Delta, University of Success (Youth Mentorship), The Women’s Center, Orientation Assistant