Safiya Raqib Email & Phone Number

Irving, Texas, United States

Irving, Texas, United States

GAINED top IT security certification as a paid intern with a global security software company committed to closing the cybersecurity skills gap over the course of a 10-week training program.The program augments the undergrad studies, internships, and work experience that students have completed, with essential hard and soft skills necessary to be an effective Systems Engineer in the IT Security industry. Students learn about the architecture, deployment scenarios, installation, configuration, and administration options, and troubleshooting details required to implement and manage Trend Micro’s core solutions for hybrid cloud security, network defense, and user protection.• Utilizing lectures and labs, as well as real-world experience, learned the technical skills required to succeed in the field of cybersecurity from software development and SOC support to sales and professional services from a team of Trend Micro instructors and other industry leaders.• Reviewed Linux programming and networking fundamentals.• Performed Incident Investigations using a myriad of Trend products like Apex One™, Vision One™, TippingPoint, and Cloud One™ Workload Security.• Created a Virtual SOC and tackled advanced threat protection with complex Red vs Blue team exercises across security platforms and virtual environments using offensive and defensive tactics.• Trained in Containers, Dockers, and Kubernetes, as well as broad security measures for cloud-native applications and application infrastructures.

Remote

• Oversee all aspects of the customer purchasing and new order process, purchase order issuance ,and shipping management. • Strategically negotiate with suppliers maintain low operating costs • Responsible for redesigning the company’s website• Handle all customer communication and troubleshoot all issues professionally and efficiently• Increase efficiency for the team by utilizing cloud software and Microsoft Excel spreadsheets

Remote

• Scheduled appointments for MRI, CT, ultrasound, Xray and other radiology exams• Generated insurance and self-pay price estimates along with ICD-10 diagnosis codes• Increased efficiency by keeping response time for calls at a record low • Handled 85+ calls a day with a high scheduling success rate• Efficiently communicated with doctors, patients, and the radiologists• Managed and handled official communication on social media and WhatsApp

Comptia Cysa+, Cyber Security

Rigorous cybersecurity training that includes hands on activities using real world servers, tools, and technologies.

Cpc, Cpc