Community Liaison
CurrentEngaged with leads through phone calls, emails, mailings and/or text.Contacted prospective homeowners accurately presenting information and facts about the community with the goal of booking a Tour.Used Focus3 CRM to track leads, schedule follow-up calls, and maintain detailed records of interactions.Collaborated with the sales team to optimize tour scheduled and maximized the chances of successful sales.Efficiently managed reservations through the Guesty platform, ensuring accurate and up-to-date information for prospective homeowners.Prepared documentation and materials for Tours, ensuring a polished and professional presentation.Provided reporting on guest experience and input and recommend improvements.Worked closely with other departments to streamline processes, contributing to the overall success and growth of WindRiver.