Sagi Racz Email & Phone Number

Israel

Petah Tikva, Center District, Israel

Lod, Center District, Israel

- Provided strategic direction and oversight for the design, development, operation, and support of systems, ensuring alignment with organizational growth plans.- Developed and executed an IT roadmap that enabled digital transformation, process automation, and scalability, enhancing operational efficiency and customer satisfaction..- Led the integration of AI capabilities into existing products and services, driving business value and solving complex challenges.- Managed a diverse team of 30 employees, including managers, development/testing/support, and customer service teams, fostering a collaborative and high-performing work environment.- Collaborated effectively with various stakeholders, including business customers, developers, suppliers, and partners, to drive successful project outcomes.- Ensured the availability and stability of critical production systems in a 24/7 environment, performing root cause analysis and implementing corrective actions.- Demonstrated proficiency in managing projects within regulatory and technological standards, such as ISO 9001:2015 and ISO 27001.

Lod, Center District, Israel

-Led the development of a unique ERP system that revolutionized the matriculation exams assessment process in Israel, optimizing efficiency and accuracy.- Designed and integrated advanced scanning capabilities into the system, streamlining assessment processes and improving data accuracy.- Proactively defined clear goals and objectives, meticulously planned project tasks, and skillfully supervised the entire development lifecycle across agile and waterfall environments. From initial requirement gathering to seamless deployment and ongoing support, ensured meticulous attention to detail and adherence to project milestones, resulting in successful project outcomes.- Coordinated and facilitated engineering meetings, including daily standups, sprint planning, sprint reviews, and retrospectives, ensuring effective collaboration and timely delivery of project milestones.- Implemented work processes and new technological capabilities, enhancing service quality, customer satisfaction, and project profitability.- Led Proof of Concept (PoC) efforts to evaluate new technology capabilities and approaches, leveraging hands-on application coding.- Collaborated with external business partners, building strong relationships and driving successful project outcomes- Conducted risk management assessments to identify potential issues and develop appropriate mitigation strategies

Proficiently crafted comprehensive technological specifications and design documents, facilitating streamlined development processes. Played a pivotal role in planning project tasks and schedules, ensuring efficient and timely project delivery. Diligently worked towards enhancing the quality, efficiency, and speed of the development procedures, driving continuous improvement. Effectively resolved technical challenges encountered by the team, while collaborating closely with other members of the management team

Israel

Certified Systems Analyst

Tel Hashomer

Magic Developer and team leader

Master'S Degree, Law

Bachelor'S Degree, Business Administration, Information Technology