Developing new features and scripts for the Fiberstore project with Verizon client, using best practices for managing Big Data through ETL pipelines and QA Testing. Integrated Hadoop, Spark-Scala, SQL to create and test these features as part of the overall project.Handling regression test suites and device provisioning testing with Cox Communications client, managing internal system applications and utilizing telecommunications knowledge to maintain device operations as part of Software Integration Testing team.

Led small weekly classes of 2-6 students, ages 7-13, teaching Java programming and Roblox Lua scripting to students.

Duties included Western Union Money Transfer transactions and resolving customer complaints and issues in a professional manner. Shared product knowledge with customers while making personal recommendations.

Designed, developed and maintained and updated a variety of web sites as assigned. Assisted other employees with various aspects of site maintenance as needed.

Provided thorough support and problem resolution for senior clients. Assisted with usage of electronic devices and web browsing. Displayed courtesy and strong interpersonal skills during all customer interactions.

Tutored students in grades K-12 in reading, writing, and mathematics, conducted educational assessments to identify educational needs. Developed individualized instructional and tutoring plans integrating curriculum objectives and aligning with state curriculum standards.