Sahabuddin Siddiqui Email & Phone Number

New Delhi Area, India

Develop and execute the company’s business strategies in order to attain the goals of the board and shareholders.Provide strategic advice to the board and Chairperson so that they will have accurate view of the market and the company’s future.Prepare and implement comprehensive business plans to facilitate achievement by planning cost-effective operations and market development activities.Ensure company policies and legal guidelines are communicated all the way from the top down in the company and that they are followed at all times.Communicate and maintain trust relationships with shareholders, business partners and authoritiesOversee the company’s financial performance, investments and other business ventures.Delegate responsibilities and supervise the work of executives providing guidance and motivation to drive maximum performance.Read all submitted reports by lower rank managers to reward performance, prevent issues and resolve problems.Act as the public speaker and public relations representative of the company in ways that strengthen its profile.Analyze problematic situations and occurrences and provide solutions to ensure company survival and growth.Skills...Visionary leadershipAbility to motivate a workforceEffective management and delegationCommunication and negotiationPR and presentation skillsUnderstanding of a multi-faceted business operationStrong financial acumenPlanning and forecastingIn depth knowledge of markets and changing business environmentsComplex problem solvingEffective decision making

Noida Area, India

Installed Symantec End Point Protection Anti-Virus SolutionManage all network hardware and equipment, including routers, switches, firewall and intrusion prevention system.Assist in providing computer/network support relating to software and hardware problems reported by users.Maintain and manage VMware infrastructure and storage area network.Maintain an adequate level of knowledge of operating systems and application software being used to provide high levels of support to users.Install new software applications or hardware, coordinating assistance from third parties when necessary.Administration and maintenance of Microsoft Exchange.Add and maintain users on the network; assign application access, ensure security, and maintain configurations within standards.Assist in installation of workstations and printers.Conduct research on network products, server, storage, switches, services, protocols, and standards in support procurement and development efforts.Monitor load balance on servers and make recommendations accordingly.Aid in development of business continuity and disaster recovery plans, maintain current knowledge of plan executables, and respond to crises in accordance with business continuity and disaster recovery plans.Perform system backups and recovery using VEEAM and BackUpExec.Work collaboratively with IT team members for day to day desktop maintenance and troubleshooting.Responsible for security equipment, including Gajshield 160 DC firewall with 20 VPN users and spam blocking utility, as well as Symantec Antivirus System Centre and Central Quarantine Server 8.0 Working with real time logs of the products and various logging methods. Syslog, elastic search etc.Working knowledge in VOIP, Good knowledge of VOIP protocols SIP, STUN, SDPTechnical support issues for call routing, Call forwarding, failed calls, third party VOIP phones and devices integration, remote provisioning of VOIP phones and devices, troubleshooting service usage

Gurgaon, India

Installing and integrating new server hardware and applications.supporting, configuring, maintaining and upgrading the System and Network's.Implementing and Ensuring network security and connectivity.Monitor network performance (availability, utilization, throughput, goodput, and latency) and test for weaknesses.Set up user accounts, permissions and passwords.Resolve problems reported by end user.Define network policies and procedures.Specify system requirements and design solutions.Research and make recommendations on server system administration.Install and configure software and hardware.Manage network servers and technology tools.Set up accounts and workstations.Troubleshoot issues and outages.Ensure security through access controls, backups and firewalls.Upgrade systems with new releases and models.Develop expertise to train staff on new technologies.

New Delhi Area, India

Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.Work with customer service manager to ensure proper customer service is being deliveredAnalyze Equipment and Identify Areas for Improvement.Communicate Data Using Digital Software.Design RF Schematics for New Wireless Networks.Identify and assess customers’ needs to achieve satisfactionOptimize the Performance of Existing Wireless Networks.Conducting new site surveys for Radio and Transmission network for expansions and new project works.Preparation of Cell Design Data for the new BTS sites.Propose for network expansion based on the traffic report analysis.Device we Used is UBNT, MikroTik and Omni.Follow the processes defined for product support delivery Hardware dimensioning (BTS).designing, implementing and maintaining wireless communication systems.

New Delhi Area, India

• Essential Laptop and Desktop PC diagnosis and repair. Primarily but not limited to Dell, Lenovo, Toshiba and HP.• Desktop Printer diagnosis and repair (Primarily, but not restricted to HP, Lexmark)• Remote and phone support for desktop-related technical issues.• Work closely with clients possessing varying levels of IT knowledge and provide technical support for users, including issues related to IP phone, desktop, connectivity and desktop applications (Microsoft Office)• Install, upgrade and remove desktop applications• Install, upgrade, repair and replace user workstations (hardware and software)• Inventory control of hardware and peripherals• Troubleshoot general computer and server problems and ensure all systems’ workstations and printers are in working order and operating efficiently• Basic network troubleshooting • Follow defined operating procedures to ensure that clients, systems and information are properly documented and auditable• Perform direct follow-up with clients regarding remediation, where appropriate• Interface with other elements of the client support structure including tracking client issues, updating client tickets and ensuring closure

New Delhi Area, India

 Responsible for ticket handling during allocated work shift hours. Ability to work with customer and VIP's to solve technical challenges.  Troubleshoot desktop computer hardware, software, printers, faxes and phones. Setup, configure, install, move, and/or deliver laptop/desktop computer systems and printers while ensuring proper functionality. Providing End user technical support to primary office site, remote offices and home office/remote workers. Ensure that all systems are maintained at current patch levels for operating system, browsers, security and applications. Report and escalate unresolved high priority problems. Develop and maintain proficiency in the use of company-wide standard software. Assist users in the operation of laptop/desktop computer hardware, software, and peripheral devices. Assist users on the use of VPN and associated security devices as well as troubleshoot end user issues related to these technologies. Enable and implement encryption on PC/Laptop and ensure compliancy to corporate encryption standards as directed. Support end user audio/video technologies and collaboration tools. Train users on how to use computer hardware and software. Provide excellent customer service and organizational skills. Ability to provide technical supports in the field; may at times be required to drive to other location to perform technical support resolution

Bachelor Of Arts (B.A.), English Language And Literature/Letters, B

Internet Marketing & Digital Marketing, Internet Marketing & Digital Marketing, 91

Activities and Societies: SEO, PPC, Google Ad-word, WordPress SEO, PPC, Google Ad-word, WordPress

Ccnp, Cisco Certified Network Professional (Ccnp), A+

Vmware Certifications, Vmware Certifications, B+

Red Hat Certified Architect, Rhca, A+

Diploma In Hardware & Networking, Ccna, Mcse, Mcsa, Mcitp, Exchange Server 2007/2010, Redhat, B

CCNA, MCSE, MCSA, MCITP, Exchange Server 2007/2010, RedHat.