Sahar Mana Email & Phone Number

⭐ Can Speak Japanese N3 level and holder of Japanese JFT Certifcate🚀 IT Infrastructure Professional | Troubleshooter | MDM ExpertI bring a wealth of experience in IT infrastructure management, ensuring smooth operations in today's fast-paced tech landscape. With proficiency in cloud environments (GCP, AWS, Azure, Okta), G Suite, Office 365, and cross-platform expertise (Windows, Mac-OS, Linux, mobile devices), I've optimized and maintained organizational systems, fostering efficiency and reliability.My skills extend to hardware and software troubleshooting, guaranteeing uninterrupted productivity for end-users. I've managed Mobile Device Management (MDM) using tools like Jamf and Intune to ensure secure and efficient device control.As a leader in support and help desk management, I leverage CRM and ticketing systems (JIRA, Freshworks, Zendesk) to ensure timely issue resolution. I'm known as the go-to person for addressing technical emergencies, whether on-site or remotely.My role also involves creating and managing new hire accounts, configuring PCs, laptops, printers, video feeds, and overseeing tech facility operations, including meeting room setups, to enhance collaboration and communication.Let's connect and explore how I can contribute my technical expertise to your projects or organization.