Business Support Executive
Current• Established a new process to incorporate comprehensive research and analyses into new brands, product USPs, and potential social media strategies to create a streamlined Buying team – Marketing collaboration.• Managed product listings on Shopify for 100+ brands under Adventure HQ, and coordinated web banner creations. Led to a 15% increase in conversions and E-commerce sales.• Led process optimisation to acquire digital product assets from vendors, contributing to an increased frequency of social media content resulting in 20% increase in average engagement rates and 10% increase in E-commerce sales.• Created and developed SEO content for Forever 21 and Adventure HQ across UAE, resulting in 10% increase in website impressions and engagement with the brands’ digital content.• Responsible for bringing in 7 new brands of diverse product ranges to the business, including electric bikes, electric skateboards, camping equipment etc. Resulted in a 10-15% uptick in sales and brand awareness.• Successfully negotiated favourable profit margins with suppliers and new brands being brought into the business. Resulted in a 15% increase in store and B2B sales.