Sahil L Email & Phone Number

Hyderabad, In

Toronto, Ontario, Ca

Lead the team responsible for building the most secure and convenient banking experience for our Retail, Wealth and Small Business customers across Mobile, Web and non-digital channels. Responsibilities covered journeys across the bank for Customer and Product Onboarding, Identity and Access Management, Authentication and Authorization.

New York, Ny, Us

Teach an in-person Product Management course.

New York, Ny, Us

Teach an in-person Product Management course.

Edmonton, Alberta, Ca

- Launched Canada’s first banking virtual assistant in collaboration with Finn(.)ai for Facebook messenger that allowed a customer to securely perform banking transactions using the chat interface.- Worked with a team of exceptional designers and engineers to build the entire API catalogue for ATBs banking services. These APIs are now being used to power third party financial service providers. ex: Neo Financial Credit Cards, ATBs neo bank Brightside- Built an MVP for the bank’s enterprise API management portal using Google's Apigee platform with features like security, monetization capabilities, permissions. Managed the vendor relationship with Google.- Worked closely with the Data Science team to build the POC of the Next Best Action engine that allowed the bank to use AI to communicate with its customers and increase engagement and increase repeat use of the mobile app.- Implemented a POC for identity and access management using Auth0 based on the OAuth authentication protocol.- Built an entitlements framework for the bank’s Enterprise customers. Soft launched the feature for 80% of the bank’s top 20% customers.

Toronto, Ontario, Ca

-Developed an extensive RFP to onboard a vendor to develop a Chatbot for the Digital channels.-Implemented a feedback capturing module during the onboarding flow for both Fido and Rogers applications-Supported the final phase of improving the Identity and Access Management capabilities of the onboarding applications for Rogers using a third-party vendor, Janrain.

Toronto, Ontario, Ca

- Launched a fully revamped mobile app for TD Insurance which was earlier only accessible as a web view with limited functionality.- Launched the Facebook Chat functionality within the app that helped reduce the call volume to the bank’s call centers resulting in substantial cost savings. Managed the relationship with the vendor as well. (Vendor: In The Chat)- Managed vendor relations and drafted detailed requirements for the AI powered chat bot for the mobile App. (Vendor: Personetics)- Engaged with an external vendor and formalized the requirements for the Credit Score feature in the TD Mobile App. (Vendor: Grow)

Hyderabad, Telangana, In

-Managed a team of award winining digital marketers, product managers, product designers and engineers that helped build websites, apps and run growth marketing for clients in industries spanning Finance, Real Estatae, Hospitality, Education, Tourism, Ecommerce and Healthcare.-Lead the sales and business development function and built a client base of over 50 clients.

Hyderabad, Andhra Pradesh, In

Taught the growth marketing and product management course to the 2nd year MBA students.

Hyderabad, Andhra Pradesh, In

Conducted digital marketing workshops for Marketing and Sales professionals in the Finance, Retail and Hospitality sector.

Mumbai, Maharashtra , In

-Managed the timely delivery for the Bandra Worli Sea Link Tolling and Outdoor Advertising Project.-Incharge of clearly communicating with stake holders regarding project timelines and scope.-Managing vendor relationships and preparing RFPs-Coordinating with the procurement team to secure the materials required for the project on time and within budget.

Massachusetts, Us

Rotman Senior Leadership Program, Business Administration And Management, General

Mba, Finance & Marketing

Bachelor Of Engineering - Electrical And Electronics