Manas Ranjan Sahoo Email & Phone Number

India

• Monitoring the customer network using ArcSight SIEM
• Act as first level support for all Security Issues
• Analyzing Realtime security incidents and checking whether its true positive or false positive
• Performing Real-Time Monitoring, Investigation, Analysis, Reporting and Escalations of Security Events from Multiple log sources.
• Raising true positive incidents to the respective team for further action
• Creating tickets on service now and assigning it to the respective team and taking the follow-up until closer

Bhubaneswar, Odisha, India

Seasoned Service Desk Manager with a proven track record in leading critical IT operations within the CCTNS-Odisha project under the National e-Governance Plan (NeGP). Skilled in managing teams, providing extensive support to police stations, and ensuring optimal service delivery aligned with organizational goals.Key Responsibilities:Managed a team of 83.

Noida Area, India

• Work closely with Client and internal SME team and external SME partners to understand product development roadmap
• Project management skills to manage multiple projects in book domain
• Good analytical skills and MS- Excel Skills
• Work closely with Vendors, Subject Matter Experts(SMEs), IDs, Programmers, Designers and QA teams
• Develop detailed project plan & produce key project deliverables and monitor projects through schedules and reports
• Assessment item development and familiarity with various software platforms

MCIE, Delhi

• Daily shift and production planning
• Ensure delivery and quality of components & projects on time as per schedule to client/PM and escalate in case of any problem
• Ensure timely raising and resolution of queries
• Maintain proper discipline on floor in their shift
• Job allocation to the Cell and persons on daily basis.
• Keeping track of jobs and resources on daily basis

Noida