Sai Kumar Email & Phone Number

A Collection Manager oversees the collection of outstanding debts, manages customer relationships, and leads a team to achieve recovery targets.*Key Responsibilities:*1. Develop and implement collection strategies2. Manage and motivate collection teams3. Monitor and analyze collection performance metrics4. Ensure compliance with regulatory guidelines5. Communicate with customers, resolve disputes, and negotiate payments6. Identify and manage high-risk accounts1. Leadership and team management2. Communication and negotiation3. Analytical and problem-solving4. Time management and organization5. Knowledge of credit policies and regulations6. Customer service and relationship-building7. Stress management and emotional intelligence 1. Meeting recovery targets2. Managing stressful customer interactions3. Staying up-to-date with regulatory changes4. Maintaining team morale and motivation5. Balancing customer relationships with recovery

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  Jawaharlal Nehru Technological University, Kakinada

  B+