Graduated from Normandale Community College, with an Associates Degree in Liberal Arts. Have over 10+ years of customer service experience, and have always gone above and beyond for customers to leave a positive, meaningful, and lasting impression. Currently, am currently a Customer Experience Messaging Specialist at Delta Air Lines in Minneapolis, Minnesota. Ultimately, my goal is to become a (French-speaking) Language of Destination Flight Attendant for Delta Airlines, because I know that “people will forget what said, people will forget what you did, but people will never forget how you made them feel.”(Maya Angelou)