Contributed financial targets by managing invoicing to ensure each file achieved a 70% net profit marginProvided weekly progress reports to the team lead, analyzing performance data and coordinating delivery, repair cycles, file locking percentages, and customer satisfaction targetsEnsured process efficiency and quality assurance by managing estimates and aligning with company standardsManaged financial strategically and operational tasks to sustain profitability and deliver quality service

Oversaw the logistics division, optimizing supply chain operations to streamline delivery processes Manage the store's supply chain and inventory systems by using Excel and TableauAnalyzed customer preferences to guide inventory decisionsManaged inventory to prevent aging or shortage of products, maximizing business profitability

Addressed inquiries from our B2B clients, prioritizing their needs and long-term business relationshipsActed as a key liaison between clients and various departments, ensuring project execution and deliveryImplemented and upheld Quality Assurance (Q&A) procedures, escalating issues for resolutionCollaborated with the team to overcome project-related challenges, contributing to ongoing improvements

Demonstrated exceptional linguistic skills and cultural sensitivity by serving as a Chinese interpreter during critical contract negotiations for the leading FMCG company in the country. Facilitated clear and effective communication between parties, bridging language barriers and promoting mutual understanding.Applied a deep understanding of cultural nuances to enhance dialogue and rapport between stakeholders, contributing to the successful negotiation and fostering of international business relations. Showcased adaptability and strategic insight in navigating complex cultural and business contexts.